BASKING RIDGE, N.J. - ArcLight Cinemas, a California-based movie theater chain that sells nearly three-quarters of its tickets online, needed a reliable, capable provider to host and manage its Web presence. Verizon Business is meeting that need.
"Our Web site is critical to our continued growth," said Christopher Davis, chief IT architect for Decurion Corp., parent company of ArcLight Cinemas. "We found a true partner in Verizon Business, one that could help provide an incredibly reliable, secure and highly robust virtual presence, allowing us to focus on an enjoyable, hassle-free experience for our guests - whether online or in the theater."
As ArcLight's hosting provider, Verizon Business is responsible for making sure the Web site can support traffic spikes that occur when new movies are released and during busy holiday weekends, thus delivering a consistent experience to Internet visitors. Verizon Business backs the managed hosting solution with round-the-clock technical support and world-class service-level agreements.
Enterprises such as ArcLight expect consistent, reliable uptime. "For us, having our Web sites go down for an extended period is simply not an option," said Davis. "We refuse to disappoint our valued guests in that way."
Michael Marcellin, vice president of product marketing for Verizon Business, said that trust is essential for outsourcing any critical IT functions, given the importance of the online-customer experience for so many of today's successful enterprises.
"Customers like ArcLight Cinemas are looking to outsource important, revenue-generating IT functions to a trusted partner," Marcellin said. "Drawing upon our years of experience, global network, expansive data center footprint and world-class tools, we strive to become a true extension of our customers' IT departments, helping them to easily manage complex IT systems. With ArcLight, we have accomplished that objective."
IT Portfolio Enables Businesses to Fill Gaps When and Where Needed
Verizon Business IP Application Hosting Services are a key part of the company's comprehensive portfolio of IT and hosting solutions that deliver complete, end-to-end integrated IT and network solutions. From simple colocation to full IT applications management, Verizon Business serves as a true extension of a customer's IT organization. Services include Data Center Colocation, Remote Backup and Restore, Hosted Messaging and Instant Messaging, IT Service Desk, Akamai Services, IP Application Hosting, and Remote IP Application Management. More information is available by visiting http://www.verizonbusiness.com/us/itsolutions.
About ArcLight Cinemas
ArcLight Cinemas, created by Pacific Theatres, represents an evolution in the movie going experience. ArcLight Cinemas Hollywood, which opened in March 2002, and the new ArcLight Sherman Oaks, which opened December 2008 offer an unprecedented combination of technology, amenities, comfort, and customer service. Facilities include the historic Cinerama Dome (only at the Hollywood location) and state-of-the-art "black box" auditoriums as well as a café bar and a cinema-focused gift shop. Tickets can be purchased online without a fee and printed at home, at the theaters' automated ticketing kiosks, through the lobby box office and over the phone. ArcLight offers a free membership program with purchasing rewards and other members-only benefits. ArcLight Cinemas Hollywood is located at 6360 W. Sunset Boulevard, between Vine and Ivar. ArcLight Sherman Oaks is located in the Sherman Oaks Galleria at 15303 Ventura Blvd at the corner of Sepulveda and Ventura. For more information about ArcLight, visit www.arclightcinemas.com.
About Verizon Business
Verizon Business, a unit of Verizon Communications (NYSE: VZ), operates the world's most connected public IP network and uses its industry-leading global-network capabilities to offer large-business and government customers an unmatched combination of security, reliability and speed. The company integrates advanced IP communications and information technology (IT) products and services to deliver leading enterprise solutions including managed services, security, mobility, collaboration and professional services. These solutions power innovation and enable the company's customers to do business better. For more information, visit www.verizonbusiness.com.