Verizon Communications Reports Second-Quarter Earnings of $2.1 Billion, With $18.6 Billion in Revenues

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Consolidated Results


  • 75 cents in diluted earnings per share; 63 cents per share before special items (non-GAAP measure)


  • Industry-record 1.9 million net customer additions, up 25.1 percent; 47.4 million total customers, up 17.1 percent; record-low churn (customer turnover) of 1.2 percent
  • Total quarterly revenues of $7.8 billion, up $1.0 billion, or 14.6 percent -- the 12th consecutive quarter of double-digit year-over-year revenue growth increases
  • Continued strong operating income margin of 22.7 percent
  • Wireline

    4.1 million total broadband connections (DSL and Verizon Fios data lines), including 278,000 net new broadband connections

  • Improving revenue trends: Total quarterly revenues of $9.4 billion include a year-over-year gain in the consumer business, and gains from first quarter 2005 in all major lines of business
  • Data revenues up 10.9 percent; long-distance (LD) revenues up 6.7 percent

Notes: Reclassifications of prior-period amounts have been made to reflect comparable results excluding Verizon's Hawaii wireline and directory operations, which were sold in the second quarter 2005. Growth percentages cited above compare second quarter 2005 with second quarter 2004. See the schedules accompanying this news release and for reconciliations to generally accepted accounting principles (GAAP) for the non-GAAP financial measures included in this announcement. Discontinued operations in the prior-year periods presented include the operations of Verizon Information Services Canada.

NEW YORK - Verizon Communications Inc. (NYSE:VZ) today reported second-quarter 2005 earnings of $2.1 billion, or 75 cents per diluted share, highlighted by another record-breaking quarter at Verizon Wireless and continued strong consolidated cash flows and revenue growth.

Second-quarter earnings included $336 million, or 12 cents per share, from the sale of wireline and directory operations in Hawaii, as well as tax benefits of $242 million recognized on prior-year investment losses, partially offset by net tax expense of $232 million for the repatriation of foreign earnings. Earnings before these special items (non-GAAP measure) were $1.8 billion, or 63 cents per share. This compares with $1.8 billion, or 64 cents per share, in earnings before special items in the second quarter 2004.

The tax on repatriated foreign earnings relates primarily to the more than $2 billion that Verizon expects to receive in 2005 from share buybacks initiated by Italian wireless provider Vodafone Omnitel. Verizon received $1.2 billion in proceeds in the second quarter 2005 and anticipates receiving the final amount in the second half of 2005.

Record Quarterly Revenues

Consolidated operating revenues of $18.6 billion in the second quarter 2005 set a company record, increasing 4.6 percent compared with the second quarter 2004. Consolidated operating revenues on a comparable basis (non-GAAP measure, excluding revenues from Verizon's Hawaii operations in both periods) were $18.5 billion in the second quarter 2005. This is an increase of 5.1 percent, or $0.9 billion, compared with the second quarter 2004.

Second-quarter total revenues at Verizon Wireless increased 14.6 percent, or $1.0 billion, to $7.8 billion when compared with the second quarter 2004, marking the 12th consecutive quarter of more than 10 percent year-over-year increases.

Operating revenues on a comparable basis at Domestic Telecom were $9.4 billion in the second quarter 2005. This 0.5 percent decrease, compared with the second quarter 2004, was the segment's lowest rate of revenue decline in four years. Domestic Telecom revenues in the second quarter 2005 increased $78 million over the first quarter 2005 on a comparable basis.

In the second quarter 2005, consolidated operating expenses increased 3.0 percent to $14.5 billion, compared with second-quarter 2004 operating expenses of $14.1 billion.

'Winning Formula'

"These are strong first-half results, with contributions from all segments of our diverse revenue base," said Ivan Seidenberg, Verizon chairman and chief executive officer. "Wireless in particular remains in high gear. Because of the healthy margins in our wireless business, we are able to take the steps to increase our market share, which we did effectively this quarter. We continue to make the technology and infrastructure investments that allow us to unleash the full potential of the best wireless network in the country. As is evident by our market-share gains and our industry-leading customer-loyalty results, customers are responding.

"This same winning formula of putting customers first and building profitable growth on a foundation of investment and innovation is also evident in wireline, where we continue to see steady improvement in revenue trends. Customers -- whether they choose wireless, wireline or both -- are seeing the value of our superior, next-generation broadband services."

Verizon Wireless Continues to Gain

Verizon Wireless added 1.9 million net new customers. Excluding acquisitions, this is the largest quarterly customer increase in the history of the wireless industry. Wireless has added 6.9 million net new customers over the past 12 months and now has a total of 47.4 million customers nationwide.

Customer turnover reached record-low levels for the third consecutive quarter. The total churn rate, a key measure of customer loyalty, was 1.2 percent for the second quarter 2005, down from 1.4 percent in the second quarter 2004. Churn in the retail post-paid segment -- a base of 44 million customers -- was 1.0 percent in the second quarter 2005.

Strict cost-management contributed to strong operating income margin of 22.7 percent in the second quarter 2005. This was the second-highest margin in the company's history, driven by industry-leading lows for cash expense-per-customer, even as the company added an extraordinary volume of customers in the quarter. EBITDA margin at Verizon Wireless was 43.0 percent in the quarter. (EBITDA -- or earnings before interest, taxes, depreciation and amortization -- is a non-GAAP measure that adds depreciation and amortization to operating income; EBITDA margin is calculated by dividing EBITDA by wireless service revenues.)

Wireline Broadband, LD and Data Growth

In wireline, quarterly operating revenues were supported by 0.7 percent year-over-year revenue growth in the consumer business, reversing a trend that had been negative since the company began reporting wireline revenue by line of business in 2002. The consumer business generated $3.8 billion in second-quarter 2005 revenues, driven by continued solid growth from sales of broadband and long-distance services.

Revenues from wireline broadband services contributed to $2.1 billion in total data revenues in the second quarter 2005, a 10.9 percent increase from $1.9 billion in comparable revenues in the second quarter 2004.

Revenues from wireline long-distance services, including regional toll services, were $1.1 billion in the second quarter 2005, a 6.7 percent increase from $1.0 billion in comparable revenues in the second quarter 2004. Long-distance lines totaled 18.0 million at the end of the second quarter 2005, an 8.8 percent increase from a comparable total of 16.5 million lines at the end of the second quarter 2004.

In the second quarter 2005, Verizon added a net of 278,000 wireline broadband connections, which represents the total number of DSL and Fios lines put in service. Fios is Verizon's recently introduced next-generation, fiber-optic-based service. Verizon has a total of 4.1 million wireline broadband connections -- a growth rate of 43.7 percent from the second quarter 2004 on a comparable basis.

Strong Cash Flow, Revised Capital Spending Guidance

Cash Flows From Operating Activities (CFFO) were $9.9 billion in the first six months of 2005, a slight increase compared with the first six months of 2004.

In the first six months of 2005, net cash used in investing activities was $10.9 billion, and net cash provided by financing activities was $125 million. Investing activities included $7.7 billion in capital expenditures, predominantly focused on growth markets.

Verizon anticipates that 2005 capital spending will increase approximately 15 percent over 2004 expenditures of $13.3 billion. This revises its previous guidance of an increase of approximately 10 percent. The increase is attributable to the strong growth at Verizon Wireless and increased spending for the deployment of Fios video services.

Verizon's total debt at the end of the second quarter 2005 was $41.8 billion, compared with $41.9 billion at the end of the second quarter 2004. Short-term debt in the second quarter 2005 increased as a result of Verizon's investing activities, including the NextWave Telecom wireless spectrum purchase.

Earnings Comparisons and Special Items

As noted above, reported earnings were 75 cents per share in the second quarter 2005 and 64 cents per share in the second quarter 2004.

Second-quarter 2005 earnings were 63 cents per share before the gain on the sale of Verizon's Hawaii wireline and directory operations, and net tax benefits. These net tax benefits include $242 million related to prior-year investment losses that became recognizable as a result of capital gains on the Hawaii operations sale, net of tax expense of $232 million related to the repatriation of prior-year foreign earnings.

Second-quarter 2004 earnings were 64 cents per share as charges of 4 cents per share related to operating asset losses, pension settlements and the early retirement of debt offset an expense credit of 4 cents per share resulting from the favorable resolution of pre-bankruptcy amounts due from MCI.

Business Segment Highlights

Following are second-quarter 2005 highlights from Verizon's four business segments.


  • The average revenue per month per Verizon residential wireline customer rose to $50.92 in the second quarter 2005, a 6.4 percent increase compared with the second quarter 2004, as more customers continue to choose high-value communications services.
  • Approximately 60 percent of Verizon residential customers have purchased local services in combination with either Verizon long-distance or a Verizon broadband connection, or both. This compares with 49 percent in the second quarter 2004.
  • Approximately 4.9 million Verizon Freedom packages were in service to residential and business customers by the end of the second quarter 2005, an increase of 1.1 million since the end of the second quarter 2004. Verizon Freedom plans help retain and win back customers by offering local services with various combinations of long-distance, wireless and Internet access, available on one bill.
  • By the end of the second quarter, the company was deploying or selling Fios fiber-to-the-premises (FTTP) broadband services in 15 states. Verizon plans to introduce Fios TV services in the second half of the year and is currently pursuing cable TV franchises in about 200 communities.


  • Consumer revenues of $3.8 billion increased 0.7 percent compared with last year's second quarter, while business revenues of $2.8 billion decreased 0.8 percent and wholesale revenues of $2.1 billion were essentially flat. Comparing the second quarter 2005 with the first quarter 2005, revenues increased in all major wireline lines of business -- consumer revenues increased $32 million, business revenues increased $32 million and wholesale revenues increased $26 million.
  • Wireline total operating expenses were $8.2 billion in the second quarter 2005, a 1.6 percent increase compared with last year's second quarter. Additional expenses in 2005 relate to the strategic buildout of FTTP.
  • Wholesale voice connections -- which includes resale, Unbundled Network Element-Platform (UNE-P) and end-to-end wholesale voice services provided under commercial agreements -- totaled 6.2 million at the end of the second quarter 2005, down 6.4 percent from the end of the second quarter 2004. Verizon had 50.7 million switched wireline access lines in service as of the end of the second quarter 2005, down 5.5 percent on a comparable basis from last year.


  • Verizon's Enterprise Solutions Group had another solid quarter of Enterprise Advance sales with more than 600 in the quarter. Sales included multi-year, multi-million-dollar contracts with DirecTV in California and the Tulalip Tribes in the state of Washington. The business unit also rolled out iobi Enterprise, a new service offering Internet Protocol (IP) options for Centrex users.


  • Retail customers constitute 96 percent of the company's total. Retail gross additions increased 11.4 percent over the second quarter 2004. Retail net additions increased 30.7 percent and accounted for 99.5 percent of all net additions in the quarter. (Retail and total net additions include 4,000 customers from an acquisition.)
  • Service revenues (which do not include taxes and regulatory fees) were $6.9 billion in the second quarter 2005, up 13.8 percent compared with the second quarter 2004. Average monthly service revenue per customer increased nearly 1 percent from the first quarter 2005 and decreased 2.7 percent from the second quarter 2004 to $49.42.
  • Data services revenue for the second quarter 2005 climbed to 7.0 percent of service revenues, contributing $483 million, as sales of high-speed and broadband 3G (third-generation) data services to businesses and consumers exceed company expectations. The company now has more than 19 million data customers -- a 50 percent increase compared with a year ago.
  • As the industry leader in wireless broadband deployment, the company is ahead of plan with the $1 billion national buildout by year-end of its 3G EV-DO (Evolution-Data Optimized) wireless broadband network. During the second quarter, the company expanded broadband to now include more than 50 major metropolitan markets and surrounding areas, as well as 57 airports nationwide. This network, the largest wireless broadband network in the U.S., currently reaches one-third of the population and is expected to be available to nearly half the population by year-end.
  • Contributing to the company's data revenue growth, a new BroadbandAccess PC Card and a new Pocket PC were introduced, giving business customers additional choices for accessing the Verizon Wireless broadband network. The company launched new pricing that combines unlimited data use from a PDA, BlackBerry or Smartphone bundled with voice calling minutes. The company also launched behind-the-corporate-firewall software for use with NationalAccess and BroadbandAccess services, allowing access to business-critical data and applications when out of the office.
  • For consumers, the company continued to add handsets and video from leading content providers for its exclusive broadband service V CAST, the nation's first 3G consumer multimedia service, which delivers high-quality video, movies, 3D games and music clips to 3G handsets. Popularity of the company's Get It Now continued to soar with 4.6 billion text messages and 62 million picture and video messages exchanged during the second quarter 2005, and 36 million downloads of games, exclusive content, ringtones and ringback tones, which replace the standard ring callers hear while waiting for their call to be answered.
  • For the second consecutive year, the company ranked highest among U.S. wireless service providers for customer satisfaction in the latest American Customer Satisfaction Index. Verizon Wireless also was recognized by IDG's Computerworld magazine for the third consecutive year as one of the top workplaces for information technology professionals.

    Information Services:

  • Verizon Information Services (VIS) revenues of $870 million decreased 2.1 percent for the second quarter 2005 compared with the second quarter 2004, primarily due to reduced domestic print advertising revenue. However, reductions in total operating expenses have resulted in an improved operating income margin.
  • VIS' domestic online directory and search service,, continues to achieve strong growth, as demonstrated by a 29 percent increase in gross revenue.


  • Second-quarter revenues of $537 million represented an increase of 6.1 percent from the second quarter 2004. The increase reflects the effect of favorable foreign exchange rates and operational growth in the Dominican Republic, partially offset by a favorable adjustment in 2004 to carrier access revenues in Puerto Rico.
  • Second-quarter segment income was $271 million, compared with $287 million in the second quarter 2004. The decrease of $16 million includes the impact from the sale of Verizon's interest in TELUS in fourth quarter 2004.
  • During the quarter, the board of directors and shareowners of Vodafone Omnitel approved a share buyback in two tranches. The first tranche was completed in June with Verizon receiving approximately $1.2 billion in proceeds before taxes. The second tranche is scheduled to be completed later this year with similar expected proceeds before taxes.




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