NEW YORK - Verizon employee Samantha Trinh, who helps to manage customer experience for Verizon FiOS TV, will be featured on mtvU, MTV's 24-hour college network, broadcast on Verizon FiOS TV and to 750 college campuses nationwide. Trinh will be profiled in an episode of "The Opening," a television series that gives college students an inside look at what to expect from their first post-collegiate job and the opportunity to apply for similar jobs online at www.mtvU.com.
"It's exciting to be featured on mtvU's 'The Opening' and help to show college students what an average workday is like for me," said Trinh. "I'm eager to show others all of the great opportunities at Verizon to work on some of the hottest new entertainment and broadband services available today. The work environment and benefits are incredible and would make a huge impact on anyone's career. I know they have on mine"
Trinh's episode will debut Thursday (March 6) at 1 p.m. EST/PST on mtvU, which is offered on channel 182 on the FiOS TV lineup. Verizon Wireless customers can watch this and other short video clips on their V CAST-enabled phones. The program also can be accessed online - Verizon customers can use their FiOS Internet or High Speed Internet service to access the site, www.mtvu.com/jobs. "The Opening" is sponsored by MonsterTRAK, the division of Monster(r) focused on today's emerging workforce.
Television crews followed Trinh for two days to showcase a behind-the-scenes look at her typical days. The crew joined her in Santa Monica, Calif., and followed her to meetings in Basking Ridge, N.J., Verizon's operational headquarters.
Trinh, a graduate of the University of Washington, joined Verizon in 2004 as a participant in the company's Management Development Program (MDP), a two-year program designed to provide recent college graduates with exposure to Verizon's consumer and business-to-business marketing initiatives. This program is part of Verizon's Leadership Excellence and Development Program (LEAD), which provides new employees who have recently graduated from college with mentoring, a core training curriculum, exposure to Verizon senior leaders, personalized development plans and assessments.
While participating in the MDP, Trinh worked with the Verizon team that helped launch Verizon's FiOS TV service in 2005. FiOS TV is provided on the nation's most advanced fiber-optic network straight to customers' homes and businesses and is now available to 5.9 million homes in 13 states. The service recently surpassed the 1 million subscriber mark.
"I jumped at the chance to work on FiOS TV," said Trinh. "It is a thrill to help the company develop such an amazing product, which delivers incredible picture and sound clarity and innovative new services to compete in the video marketplace."
Today, Trinh is a senior product manager, handling strategy and planning for the FiOS TV customer experience. This includes design and delivery of process improvements and identifying customer insights to ensure overall enjoyment and satisfaction for Verizon FiOS TV subscribers.
Verizon has long been committed to investing in the success of its employees and provides them with an extensive range of training and educational programs. Through its Tuition Assistance Plan, Verizon invested $112 million to help employees pursue their professional goals at accredited educational institutions in 2007 alone. From e-learning courses to instructor-led classes, Verizon employees completed more than 10.8 million hours of training in 2007.
Broadcast to more than 750 colleges across the country, with a combined enrollment of over 7.5 million, mtvU is the largest, most comprehensive television network just for college students. Twenty-four hours a day, seven days a week, mtvU can be seen in the dining areas, fitness centers, student lounges and dorm rooms of campuses throughout the U.S, as well as on cable systems from Charter Communications, Verizon FiOS TV, Suddenlink Communications, AT&T u-Verse and nearly 70 others - reaching 2.6 million viewers in 700 college communities nationwide. mtvU is dedicated to every aspect of college life, reaching students everywhere they are: on-air, online and on campus. mtvU programs music videos from emerging artists that can't be seen anywhere else, news, student life features and pro-social initiatives. mtvU is always on campus, with more than 500 events per year, including exclusive concerts, giveaways, shooting mtvU series and more. For more information about mtvU, and a complete programming schedule, visit www.mtvU.com.
mtvU also owns and operates the College Media Network, the largest interactive network of online college newspapers in the US, and RateMyProfessors.com, the Internet's largest listing of collegiate professor ratings. The College Media Network comprises 550 campus publications that serve institutions including Brown University, the University of Illinois, the University of Southern California, the University of Texas at Austin and Duke University, with a combined enrollment of over 5.5 million students, reaching an average of 5 million unique users each month. RateMyProfessors.com reaches approximately 2.9 million college students each month, via the site's more than 6.6 million student-generated ratings of over 1,000,000 college professors.
MonsterTRAK is the division of Monster(r) focused on the emerging workforce. Founded in 1987 as JobTRAK, the company was acquired by Monster, the leading online global careers and recruitment resource, in 2000. MonsterTRAK provides students and career centers with access to the most extensive selection of part-time, internship and entry-level positions, across all industries and locations nationwide. With more than one million student members and relationships that span thousands of college and university career centers, employers benefit from unprecedented reach to the most qualified entry-level candidates. More information about MonsterTRAK is available at www.monstertrak.com.
Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving nearly 66 million customers nationwide. Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network. A Dow 30 company, Verizon employs a diverse workforce of nearly 235,000 and last year generated consolidated operating revenues of $93.5 billion. For more information, visit www.verizon.com.