BASKING RIDGE, N.J. - Telephony Magazine has named the Verizon Enterprise Center (VEC), the company's online site for enterprise customers around the world, as the most innovative enterprise service of 2008.
The VEC, introduced by Verizon earlier this year, is an extensive application suite that enables Verizon Business and Verizon Wireless large-business and government customers to manage their voice, data, Internet and wireless services on a single one-stop portal, using a convenient single sign-on.
"Verizon has done a great job of enhancing its customer portal over the past 12-18 months," said Cindy Whelan, analyst with Current Analysis and one of the Telephony Innovation Award judges. "The portal offers a wealth of information to customers, with a particular eye to enhancing features for multinational users."
Carol Wilson, editor-in-chief of Telephony, said: "This was a particularly competitive category. Verizon Business' entry stood out in the eyes of our judges because of the power it put into the hands of its largest customers. The judges viewed this as a practical tool that Verizon developed which goes beyond what its competition is offering."
The magazine, a leading industry trade publication, presented the award at the Telephony LIVE summit Sept. 30 in Chicago.
Telephony began the Innovation Awards last year to recognize companies that create and deploy innovative telecom services. The awards are open to all service providers, including telecom and cable companies, wireless service providers, managed and hosted service providers, ISPs, and applications service providers.
"This prestigious award recognizes the critical role the Verizon Enterprise Center plays in helping our multinational customers to more effectively manage their business," said Tom Vitale, vice president of customer enablement and cross-product support for Verizon Business. "We will continue to invest in the VEC and design innovative self-service applications that facilitate how our customers do business with us, on their schedule and on their terms."
Mark Bartolomeo, vice president - enterprise data sales for Verizon Wireless, said: "The Verizon Wireless commitment to providing customers with quality service extends to every aspect of our business. Giving customers the tools they need to manage their Verizon accounts is as important as providing them with network reliability. It is a winning combination, and we are thrilled at the recognition."
For more information about the VEC, visit https://enterprisecenter.verizon.com.
About Verizon Business
Verizon Business, a unit of Verizon Communications (NYSE: VZ), operates the world's most connected public IP network and uses its industry-leading global-network capabilities to offer large-business and government customers an unmatched combination of security, reliability and speed. The company integrates advanced IP communications and information technology (IT) products and services to deliver leading enterprise solutions including managed services, security, mobility, collaboration and professional services. These solutions power innovation and enable the company's customers to do business better. For more information, visit www.verizonbusiness.com.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 68.7 million customers. Headquartered in Basking Ridge, N.J., with 70,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, go to: www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.