Verizon LiveSource to Provide Directory Assistance Services to Alltel Communications
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NEW YORK - Verizon Communications announced today that its industry-leading LiveSource business unit will provide directory assistance services to Alltel Communications.
The multi-year agreement provides for the most advanced information services for wireless customers, including movie and restaurant listings, weather forecasts, sports updates, horoscopes and business category searches. Wireline customers will get Verizon's full array of directory assistance features, including customer name and address lookups, national directory assistance and call completion.
Under the agreement, wireline and wireless service for Alltel's customers will begin this summer.
"Our focus always has been on quality and staying at the forefront of this competitive marketplace," said Katherine C. Linder, president of Verizon LiveSource. "Our wholesale group and its success in satisfying other carriers is just one way Verizon has become the industry's No. 1 provider of directory assistance service. We look forward to working with Alltel and assisting with its business needs."
Verizon now supports more than 40 percent of the U.S. wireless market with directory assistance services and is the largest operator-services supplier in the country.
Currently, Verizon offers Spanish-speaking operators, customized branding, call completion, reverse directory lookups, category searches and international lookups (including Canada and Puerto Rico).
Verizon Communications Inc.
With more than $71 billion in annual revenues, Verizon Communications Inc. (NYSE:VZ) is one of the world's leading providers of communications services. Verizon LiveSource provides wireless and wireline directory assistance and operator services to over 3 million customers per day. Services are provided by more than 7,500 employees located in 64 U.S.-based call centers. For more information, visit www.verizon.com.