NEW YORK - Verizon's industry-leading LiveSource business unit now provides directory assistance services to Dobson Cellular Systems, the largest independent rural wireless carrier in the United States.
LiveSource recently won a multi-year, multi-million-dollar contract to provide services to Dobson's wireless customers nationwide.
"At Verizon, we're committed to excellence and providing our customers with top-quality service that adds value to their business," said Katherine C. Linder, president of Verizon LiveSource. "As the industry's No. 1 provider of directory assistance service, our wholesale group gives customers the added edge they need to do business in this competitive environment. We are thrilled to work with Dobson Cellular Systems and assist with its business needs."
Under the contract agreement, LiveSource offers directory assistance service - providing the industry's most advanced information services, including call completion, reverse lookup, movie and restaurant listings, weather forecasts, sports updates, Spanish language service, business category searches and text messaging. With text messaging, once a listing is provided, it can be forwarded as a text message to the wireless handset.
"Verizon LiveSource is a proven provider of high-quality customer service and we are pleased to offer our customers this enhanced feature," said Tom Roberts, chief marketing officer of Dobson Cellular Systems, which is based in Oklahoma and operates under the Cellular One and Dobson Cellular System brands.
Verizon now supports more than 40 percent of the U.S. wireless market with directory assistance services and is the largest operator-services supplier in the country.
Dobson Cellular Systems is a subsidiary of Oklahoma City-based Dobson Communications Corporation (NASDAQ: DCEL). The company operates in more than 65 wireless markets in 16 states and offers its customers state-of-the-art, global system for mobile communications voice and data networks. For more information on Dobson, visit www.dobson.net.
Verizon Communications Inc. (NYSE:VZ), a Dow 30 company, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving nearly 55 million customers nationwide. Verizon Business operates one of the most expansive wholly-owned global IP networks. Verizon Telecom is deploying the nation's most advanced fiber-optic network to deliver the benefits of converged communications, information and entertainment services to customers. Based in New York, Verizon has a diverse workforce of more than 252,000 and generates annual consolidated operating revenues of approximately $90 billion. For more information, visit www.verizon.com.