THOUSAND OAKS, Calif. - Verizon landline customers who have lost their homes or who have been evacuated because of the Jesusita wildfire in Santa Barbara County can add call forwarding to their account at no charge as part of the company's efforts to help those in need cope with the disaster.
"Staying in touch with family and friends is more important than ever during times of crisis, and free call-forwarding will help our customers remain connected," said Kathy Koelle, Verizon's vice president, marketing.
Verizon customers affected by the fire can opt -- at no charge -- to have their telephone calls automatically forwarded to a working phone number at another location or to a wireless number. Customers will not be billed for the one-time setup fees or monthly charges for call forwarding, although customers will be responsible for any toll charges on forwarded calls and wireless airtime charges.
Residential customers who have been affected by the fire and want to set up call forwarding should call Verizon at 1-800-483-1000. Business customers should call 1-800-483-2000.
As of Thursday morning, the fire had not damaged any Verizon facilities.
Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving more than 86 million customers nationwide. Verizon's Wireline operations provide converged communications, information and entertainment services over the nation's most advanced fiber-optic network. Wireline also includes Verizon Business, which delivers innovative and seamless business solutions to customers around the world. A Dow 30 company, Verizon employs a diverse workforce of more than 237,000 and last year generated consolidated operating revenues of more than $97 billion. For more information, visit www.verizon.com.