Verizon to Poll Petersburg, Colonial Heights Customers onWhether to Change Local Calling Plan to Richmond

Full Transparency

More of our content is being permanently logged via blockchain technology starting [10.23.2020].

Learn more

We're committed to building trust.

Going forward more of our content will be permanently logged via blockchain technology—enabling us to provide greater transparency with authoritative verification on all changes made to official releases.

Learn more

RICHMOND, Va. -- Unlimited local calling between Richmond and Petersburg/Colonial Heights could become a reality if the majority of customers

responding to an upcoming Verizon survey favor such a move. Surveys will be mailed next week to all customers in the Petersburg exchange, which includes the

city of Colonial Heights.

Customers now pay extra for calls between the two exchanges through Verizon's Community Choice Plan. A proposed plan, Extended Local Service, would

eliminate such charges, but would also increase basic monthly rates in the Petersburg exchange. Richmond rates would also increase. The exact amount of

Richmond's increase is not yet known.

Those who frequently call between the two exchanges would save money if the new plan is adopted. On the other hand, customers in Petersburg and Colonial

Heights who rarely call Richmond could see their local telephone costs rise.

"We want to know what our customers in Petersburg and Colonial Heights think," said Robert Woltz, president of Verizon Virginia. "This is

their decision."

Petersburg customers' basic phone charges would go up if the proposal is adopted. Customers with Flat Rate Service (unlimited local calling) would see an

increase in their basic monthly rate of $3.92. For business customers with the same service, the rate would jump $14.55.The increases for Message Rate

Service would be smaller: $2.36 for residential customers and $3.01 for businesses.

Under the Community Choice Plan, which was launched in 1993, customers have three options for paying for calls between the Richmond and Petersburg


  1. Minutes of use -- The first minute is 7.9 cents and each additional minute is 4.5 cents

  2. Timed Message Units -- Twenty cents for each message unit. A message unit is a five-minute increment or less.

  3. Unlimited Calling -- For a monthly rate of $15, residential customers can make unlimited local calls between the two exchanges. The cost for business

    customers is $26.

Verizon is conducting the survey in response to a petition to the State Corporation Commission by 3,000 customers in Petersburg and Colonial Heights, who are

seeking a change in their local service to Richmond. The survey should be returned to Verizon by March 1.

Should the respondents favor the survey, Verizon would conduct a cost study to determine to what extent basic rates would be affected in the Richmond

exchange. Richmond customers also would be given an opportunity to comment on the plan.

If customers in both exchanges want the proposed plan, the Extended Local Service could be implemented by early next year.

Verizon Communications Inc. (NYSE:VZ), formed by the merger of Bell Atlantic and GTE, is one of the world's leading providers of communications services.

Verizon companies are the largest providers of wireline and wireless communications in the United States, with more than 101 million access line equivalents and

more than 27 million wireless customers. A Fortune 10 company with more than 260,000 employees and approximately $60 billion in 1999 revenues, Verizon's

global presence extends to 40 countries in the Americas, Europe, Asia and the Pacific. For more information on Verizon, visit


Related Articles


Virtual Reality (VR) has begun to transform medicine in profound ways. VR solutions are being used to train doctors and to plan and practice operations.


Verizon’s military discounts site shows everything you need to know about Wireless offers, FiOS savings and military career opportunities, all in one place, making it simple for service members and veterans to discover what Verizon has to offer.