Verizon Redefines 'Fast' With Groundbreaking FiOS Internet Service Featuring 20 Mbps Download and Upload Speeds

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NEW YORK - Verizon has changed the definition of "fast" with the introduction of a new, symmetrical Verizon FiOS Internet service for consumers, featuring an upload and download speed of up to 20 megabits per second (Mbps).

The groundbreaking new service - delivered straight to customers' homes on the nation's most-advanced all-digital, all-fiber network - is the first of its kind commercially available to U.S. consumers on a mass scale.  It is available, starting today, in parts of New York, New Jersey and Connecticut.  Verizon plans to offer similar symmetrical services soon in the 13 other states where Fios is available, and to introduce a similar small-business offer.

"Verizon's new 20/20 FiOS service blows cable away.  Their upload speeds don't even come close," said Susan Retta, vice president, Broadband Solutions for Verizon.

"For more than a decade, the Internet has been defined by how quickly you can download content," Retta said.  "Our 20/20 FiOS service changes everything by creating an entirely new category of U.S. broadband where 'fast' means fast in both directions.  FiOS customers don't have to wait for a new technology standard that's years away to fully participate in today's interactive Web.  Our new FiOS service will encourage applications developers to create even more ways for consumers to benefit from immense upstream connectivity."

Using a 20 Mbps upstream broadband connection, a consumer could upload a 250 megabyte (MB) file of 200 photos in about 90 seconds, compared with about 47 minutes over a 768 kilobits per second (kbps) upstream connection.  A 500 MB file, such as 400 digital photos or a medical imaging data set, could upload in less than four minutes, compared with about 90 minutes over a 768 kbps connection.  A 3 gigabyte (GB) file, such as a one-hour family video shot with a high-definition video camera, can be uploaded in around 20 minutes, compared with more than nine hours with 768 kbps upstream. 

The equally fast upload and download speed of the new symmetrical FiOS service also enhances interactive services like video conferencing, online multi-player gaming, telemedicine, electronic home monitoring, online work collaboration, data backups and more. 

"Verizon's new symmetric service is a smart response to the changing usage patterns of high-speed Internet subscribers," said Vince Vittore, senior analyst with Yankee Group. "We believe that as user-generated content continues to expand and telecommuting increases in popularity, upstream speed will become just as important as downstream for all users."

The new FiOS service is available in New York, New Jersey and Connecticut for as low as $64.99 a month.  Because consumers with ever-growing collections of photos, music, video and other data want to quickly and easily store and protect their files, the symmetrical FiOS service includes a comprehensive Internet security suite plus 1 GB of network-based backup at no additional charge.   Customers who subscribe to the new Internet service can upgrade their backup to as much as 50 GB at competitive rates.    More information is available by calling 888-GET-FiOS (888-438-3467).

About Verizon's FTTP Network and Verizon FiOS Services

In May 2004 Verizon became the first large U.S. company to launch mass-scale deployment of fiber-optic connections all the way to customers' homes.  In addition to offering the fastest broadband speeds available in the United States today, Verizon also became the first major telecom company to utilize a hybrid RF (radio frequency) overlay and IP (Internet protocol) approach to deliver a robust video service to consumers.  This provides a highly competitive alternative to services offered by incumbent cable TV companies.

At the end of the second quarter 2007, well over 1 million Verizon customers received their broadband service over Verizon's all-fiber network, and more than half a million customers have subscribed to FiOS TV.

Verizon offers FiOS Internet service in nearly 2,000 communities in 16 states, offering downstream speeds ranging from up to 5 Mbps to up to 50 Mbps and upstream speeds ranging from up to 2 Mbps to up to 20 Mbps.  The company's all-digital FiOS TV service was available to nearly 3.9 million premises in 12 states at the end of the second quarter.  FiOS TV delivers hundreds of digital video and music channels, high-definition programming, video-on-demand content, a robust interactive program guide and other innovative features.

FiOS Internet was named to the top five of PC World Magazine's 100 Best Products of 2007 - a roster of what the magazine called "the finest products and services of the past 12 months," selected "based on exemplary design, features, performance and innovation."  Readers of PC World and Computerworld magazines have recently ranked FiOS Internet No. 1, with top scores across the board in overall satisfaction, connection reliability, download and upload speeds, customer service, and technical support.  Additionally, Verizon is the only major telecom company whose network has earned the certification of the independent Fiber to the Home Council for providing fiber all the way to customers' homes.

Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, serving more than 62 million customers nationwide.  Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network.  A Dow 30 company, Verizon has a diverse workforce of more than 238,000 and last year generated consolidated operating revenues of more than $88 billion.  For more information, visit



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