12.13.2017Inside Verizon

Right place, right time and doing the right thing

By: Lillian Doremus
Kevin Mcalerney

It started out like any other work day for Kevin Mcalerney, a Mid-Atlantic North field technician.  He was outdoors working on a Fios installation at a church in Bridgewater, NJ.

Then he heard the frantic screams of a young teenage boy running in his direction.

The boy’s father was hurt… badly. They needed Kevin’s help.

An unfortunate accident

Pastor Jason Moore was trapped under a heavy pile of sheetrock, and to his knowledge, no one else was around except for his 13-year old son. His leg was in a lot of pain. He was relieved to see his son hurrying back to him with a man in a Verizon jacket.

Pastor Moore had been trying to contact 911 from his phone. Kevin calmly took the phone from his hand and informed the 911 dispatcher that the victim had sustained a serious injury to his leg.

Upon ending the call, Kevin immediately got down to business and removed the drywall sections as quickly as he could in order to relieve some of the pain. Pastor Moore and his son were grateful for his help. Kevin never left his side. He provided comfort and reassurance until the first responders arrived on the scene.

Recovery, and thanks

Pastor Moore had surgery on his injured leg, and he’s now recovering. He was so grateful for Kevin’s actions that day that he thanked him with a voicemail message.

We’re proud of the people that work for us and the great work they do. At a deeper level, we know the same people do the right thing when it matters most and that’s why we’re lucky to have employees like Kevin working for you every day.

Listen to the voicemail

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About the author(s): 

Lillian Doremus is a member of the Verizon Corporate Communications team. She highlights workplace culture and employee achievements.