Travis Campbell is #1

By: Cara Jurkowski

Our top retail rep shares his secret to winning. Plus, Verizon Value is putting Mint Mobile in their place.

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Today, on an out-of-this-world, post-holiday episode of Up To Speed Live, host Raquel Wilson gives us a rundown of all the latest news, including:

 

🍃This Mint Mobile offer is not-so-fresh; but our counter-offer is TOTAL-ly like a deep breath on a spring day.

Minty freshness? To hear Mint Mobile (a T-Mobile subsidiary) tell it, they have a fresh new offer that gives Verizon customers an unlimited plan at a rate of just $15/month, with up to four lines at no added cost when they switch.

More like freshLESS: Unfortunately, it leaves a pretty bad taste in your mouth when you find out that this discount is only applied for the first three months; and there are added taxes and fees charged to the customer – for each line. Oh, and that “unlimited” plan? Only if unlimited means “a 40 GB data plan that then slows down after 40GB is exceeded.”

A better Verizon Value: Verizon Value isn’t one to waste an opportunity, which is why – within 24 hours of getting wind of the Mint offer – they created a counter-offer on Visible and Total Wireless:

 

🏈 Football fans: don’t miss out on getting an exclusive NFL Sunday Ticket offer from YouTube and YouTube TV, on us!

Okay, sports fans, the NFL season is upon us and you do NOT want to miss out on our exclusive offer to get NFL Sunday Ticket from YouTube and YouTube TV, on us – a savings of up to $449!

How to get it: First, purchase a select smartphone (like Samsung’s Galaxy Z Fold6 and Galaxy Z Flip6, or the Google Pixel Fold). Then:

  • New customers: Sign up for lines on Unlimited Plus or Unlimited Ultimate; or
  • Existing customers: Add a line to your Unlimited Plus or Unlimited Ultimate plan.

Get all the details on our NFL Sunday Ticket-ey goodness, here.

 

🛰️ NBD, we’re just investing in satellite communications, that’s all.

Okay, maybe it’s a little bit of a big deal when the best terrestrial mobile network out there teams up with Skylo, a pioneer in Non-Terrestrial Network communications, to launch a commercial direct-to-device messaging service.

What does it mean? It means never being without coverage or peace of mind. This partnership would give customers on certain smartphones access to emergency messaging and location sharing even when a terrestrial cellular network is not available.

What else? It also means next year Verizon will offer the ability to text anywhere via satellite for customers with select devices.

Get all the details about our announcement with Skylo here, and stay tuned for more details coming soon!

 

⚾ Travis, Travis: Here’s the sitch – find out how why he’s king of the pitch!

A big shoutout to July’s top Retail Rep in the company, Travis Campbell, from our Ashtabula, Ohio, store.

▶️ Click play: Be sure to click play on today’s replay to get Travis’ explanation of how he visualizes the classic “sales pitch” as an actual pitch. Learn how he uses that analogy to frame a real conversation with the customer about what makes Verizon the right choice.

Congratulations, Travis - keep up the outstanding work!

Click here for a transcript of the webcast.

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About the author:

Cara Jurkowski is a failed standup comedian who made up for her lack of comedic success by spending the past two decades telling stories about the communications industry and the amazing people who work to connect the world. When she is not writing about Verizon, she lives in an unofficial Lego museum, slowly working through a steadily growing backlog of unbuilt sets at a perfectly acceptable pace.

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