Digital transformation in the public sector is already well under way, being driven by heightened customer expectations and the need to reinvigorate business strategies. New technologies are driving change: high speed networks, the Internet of Things and collaborative solutions all offer enterprises and governments a host of new operational efficiencies and new ways to interact and transact both within their own departments and with customers/citizens.
But at the heart of this transformation is the cloud – and for good reason. Realizing the promise of cloud services has been high on the CIO agenda since the cloud concept first came to prominence some years ago. And now it would seem that organizations are finally reaping the rewards of cloud-based solutions. In fact, industry analyst firm IDC predicts that global public IT cloud services spending will reach $56.6 billion in 2014 and grow to more than $127 billion in 2018. So what’s going on?
Verizon’s 2016 State of the Market: Enterprise Cloud report noted that while the cloud was already being used for mission-critical workloads in 2015, it is now also being used to transform how organizations work. New customer experiences are being created; business processes re-engineered; growth re-energized and risk and compliance requirements managed more effectively.
Why? Cloud-based solutions offer agility and scalability. They enable enterprises and governments to shift capital expenses into operational budgets, and really focus in on core competencies.Put simply, Cloud is changing how business gets done. In the UK, the Digital Marketplace is the go-to place for public sector organizations to source cloud services via the procurement framework known as G-Cloud (now in its seventh edition). Verizon has retained its position on the framework, and we continue to offer 64 services via this marketplace in order to help UK public sector organizations strengthen their digital transformation. These services are wide ranging and include - fundamental cloud infrastructure such as public/private cloud and storage; cloud-based identity management solutions; cloud-based Unified Communications and Collaboration as a Service (UCCaaS); and specialist on-demand digital forensic retainers and security solutions to assist in the fight against cybercrime.