Verizon extends its lead

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Chief Network Officer Nicki Palmer highlights the reasons why Verizon dominates testing results

Customers have another reason to enjoy a superior network. Speed matters. For the second year in a row, Tom’s Guide names Verizon as the fastest wireless network. Verizon had the highest average download speed and fastest app-download time. Testers were dispatched to six cities: New York, Los Angeles, Chicago, San Francisco, Seattle and Houston. Earlier this year, it was announced that Verizon swept RootMetrics awards, winning all six network categories including reliability, data, speed, call, text and overall performance. J.D. Power also ranked Verizon “Highest Wireless Network Quality Performance across the Nation.” This marks another recognition for the network engineered for predictable excellence for our customers: the broadest coverage, the best speeds and unsurpassed reliability.

Rankings based on the RootMetrics US National RootScore Report: 2H 2016. Tested with best commercially available smartphones on four national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon. Visit for more details.

Verizon Wireless received the highest numerical score among wireless service providers in the J.D. Power 2017 U.S. Wireless Network Quality Performance Study – Volume 1, based on 42,922 total responses throughout the Northeast, Southeast, North Central (tied), Southwest, Mid-Atlantic and West regions measuring the network quality experienced by customers with wireless phones, surveyed July-December 2016. Your experienced may vary. Visit

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J.D. Power has ranked Verizon the top wireless network for the 18th time in a row on the heels of the RootMetrics National Rootscore report.
Verizon swept all six network categories for 2016, including reliability, data, speed, call, text and overall performance.