Wireless Phone Customers In Richmond, Indiana Receive Improved Service From Enhanced Network

RICHMOND, IN — To stay ahead of its growing customer base and demand for its voice and data services, Verizon Wireless has activated a new cell site in Richmond that improves the company's digital network capacity on the west side of the city, on the Earlham College campus and at the junction of U.S. highways 40 and 35.

The new cell site enables more Verizon Wireless customers to use their wireless phones concurrently. As a result, customers will experience fewer dropped calls and clearer reception while talking on their wireless phones, handling data applications (such as TXT and Picture Messaging) or downloading games and ringtones with the company's Get It Now® services.

"During the past year in Richmond, our customer base has grown and the average number of minutes our customers use with their wireless phones has increased, resulting in a 60 percent growth in volume on our network," said Greg Haller, president—Indiana/Kentucky/Michigan Region, Verizon Wireless. "This network enhancement reflects our ongoing commitment to meet the growing needs of our customers and to provide them with the high quality of service they expect from Verizon Wireless."

Activation of this new cell site is part of Verizon Wireless' continuous effort to increase capacity and augment the quality of its wireless voice and data network in Indiana and across the country. Nationally each year, the company invests about $1 billion every 90 days to improve and expand what is already the most reliable wireless network in the United States. Approximately $103 million of this investment will be spent in 2004 to stay ahead of the growing demand for Verizon Wireless products and services in Indiana.

About Verizon WirelessVerizon Wireless owns and operates the nation's most reliable wireless network, serving 42.1 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To receive broadcast-quality video footage of Verizon Wireless operations, log onto www.thenewsmarket.com/verizonwireless.

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