POUGHKEEPSIE, NY — Verizon Wireless, owner and operator of the nation's most reliable wireless network, announced today it is adding 12 sales and customer care positions at its communications stores in the Poughkeepsie-Middletown areas. The jobs are being added to meet the growing demand for the company's wireless voice and data products and services. Verizon Wireless recently opened a second communications store in Middletown and plans to open a new store in the Poughkeepsie area in the fall.
Among the new full-time employees being sought are English-Spanish-speaking candidates to address the needs of Hispanic customers in the area. In addition to retail sales representatives, the company seeks in-store customer care representatives to assist customers.
"Customer satisfaction is our number one priority at Verizon Wireless," said Keith Slater, director of communications stores for Verizon Wireless' Upstate New York Region. "These new positions will improve the level of service we provide in our new and existing locations. Offering Spanish-speaking sales and service representatives improves our ability to meet the needs of the area's Spanish-language population.
"Our goal is to make all customers feel comfortable doing business with us and to help non-English-speaking customers get the best value from their Verizon Wireless products and services."
The company offers highly competitive salaries and benefits that include health care coverage that begins on the first day of employment, 401(k) dollar-for-dollar match up to 6% of salary, profit sharing, tuition reimbursement for continuing education, annual bonuses, and long-term incentive plans. Employees can also take advantage of numerous opportunities for career advancement.
Job requirements include one to two years of retail sales experience. A college degree is highly desirable. To apply online, visit the Verizon Wireless website at www.verizonwireless.com/careers. Or call 1-877-988-4473.
Demand for Verizon Wireless services continued during the first quarter of 2005 as the company added 1.6 million net new customers. Verizon Wireless now serves more than 45 million customers nationwide and is the nation's wireless leader in customer loyalty, based on customer retention and turnover rates announced publicly by the largest wireless providers. The company also leads in network quality and performance, and invests more than $1 billion every 90 days in its national wireless network. Verizon Wireless has engineers across the country, including Upstate New York, that make over 300,000 test calls a month on the company's network and its competitors' networks, while driving more than 100,000 miles monthly in specially equipped vehicles loaded with more than $300,000 worth of sophisticated testing equipment that replicates the customer's calling experience. The company also has a comprehensive phone lab that does extensive testing of all wireless devices before they are approved for use on the network.
About Verizon WirelessVerizon Wireless owns and operates the nation's most reliable wireless network, serving 45.5 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To receive broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####