SAN ANTONIO, TX — To stay ahead of the growing demand for its products and services, Verizon Wireless, the nation's wireless leader in customer loyalty, has opened its newest Communications Store in San Antonio located at the northwest corner of Interstate 10 and De Zavala Road. A grand opening ceremony will be held on Wednesday, June 15 at noon with a "wire" cutting ceremony conducted by the San Antonio Chamber of Commerce and a check presentation to Family Violence Prevention Services.
"As San Antonio continues to grow, Verizon Wireless is focused on meeting the needs of each customer and providing them with the highest level of service," said Luis M. Cruz, region president for Verizon Wireless. "In an effort to enhance our customer's overall experience, this new Verizon Wireless location will allow for increased convenience and access to our superior voice and data products and services, as well as instant access to customer and technical support."
Verizon Wireless will donate $1,000 to Family Violence Prevention Services of San Antonio, an organization dedicated to breaking the cycle of family violence and strengthening families by providing the necessary tools for self-sufficiency.
"Verizon Wireless' local support addresses a strong need in our community," said Marta Pelaez, President and CEO of Family Violence Prevention Services, Inc. "This contribution shows that Verizon Wireless genuinely cares about providing our community with a place they can turn to for protection and support from domestic violence."
As part of the grand opening, customers will have the opportunity to register to win a free handset, receive a 25 percent discount on accessories and receive free activation with an annual service agreement when they shop at the new San Antonio store between June 12 and 18.
Festivities will continue on Saturday, June 18 where customers will be able to meet and receive autographs from the world-famous Dallas Cowboys Cheerleaders from 2 to 4 p.m. Radio station KSRX-FM (102.7 K-ROCK) will broadcast live from the store from 1 to 4 p.m.
The new store features a variety of wireless products and services for customers including TXT Messaging, Picture Messaging, NationalAccess wireless Internet access, Ringback Tones and Get It Now® applications, including ring tones, games, productivity applications and more. The store is also fully staffed for customer service and technical support allowing customers to speak in either English or Spanish with Verizon Wireless' highly trained representatives about all their wireless needs.
The new store also features:
- An extensive customer service and technical support area totaling over 25 percent of the overall retail square footage
- A top-of-the-line self service center featuring a bill payment kiosk
- An informational video displayed on a 40" LCD screen, providing current and prospective customers with information on the latest handsets and accessories, wireless tips, roadside assistance, customer service, the Verizon Wireless network and account management options
Verizon Wireless is committed to the industry's leading customer satisfaction by offering quality products and services on the nation's most reliable network and top-quality customer service at more than 1,900 Verizon Wireless stores nationwide, including Verizon Wireless Communications Stores and Verizon Wireless Stores at Circuit City.
Verizon Wireless is the nation's wireless leader in customer loyalty. Based on customer retention and turnover rates announced publicly by the largest wireless providers, Verizon Wireless in 2004 added more customers than any other U.S. wireless carrier a record 6.3 million while posting the industry's lowest full-year churn rate, the percentage of customers who disconnect their service in a given period of time.
The new Verizon Wireless Communications Store is located at 12822 Interstate Highway 10 West, Suite 105, and is open Monday through Saturday from 9 a.m. to 9 p.m. and Sunday from 11 a.m. to 6 p.m. Contact Frank Huron, store manager, at (210) 641-6900.
About Verizon WirelessVerizon Wireless owns and operates the nation's most reliable wireless network, serving 45.5 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####