Wireless Phone Users In Lexington, Kentucky Now Experience Even Clearer Reception And Fewer Dropped Calls

LEXINGTON, KY — Verizon Wireless has installed additional equipment on several existing cell sites in Lexington that increases capacity, enabling more customers to use their wireless phones concurrently to make calls, send and receive TXT and Picture Messages, and download games and ring tones while enjoying clearer reception and fewer dropped calls.

These network improvements enable Verizon Wireless to stay ahead of its growing customer base and increasing demand for its voice and data services in the following areas:

  • Downtown Lexington
  • Rupp Arena
  • University of Kentucky campus
  • New Circle Road between Versailles Road and Russell Cave Road on the northwest side of Lexington

"College students are among some of our heaviest users, and UK students are no exception," said Greg Haller, president—Kentucky/Indiana/Michigan Region, Verizon Wireless. "Between their classes, study sessions, work and social lives, college students maintain very hectic schedules. Many of them find their wireless phones to be the most effective way to be reached by friends and family. We completed these upgrades to our wireless network to ensure that these busy students and all of our customers throughout Lexington will continue enjoying the reliable service they have come to expect from Verizon Wireless."

Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry. During the second quarter of 2005, only 1.2 percent of its customers disconnected their service, which is well below the industry average.

"The value we offer our customers is closely tied to our industry-leading customer retention," Haller said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."

These recent improvements in Lexington are part of Verizon Wireless' continuous effort to increase capacity and enhance the quality of its wireless voice and data network in Kentucky and across the country. Since its inception in 2000, the company has consistently spent more than $4 billion annually-and more than $5 billion last year-to expand and improve its network nationwide. Approximately $25.6 million of this investment was spent in 2004 to stay ahead of the growing demand for Verizon Wireless products and services in Kentucky.

About Verizon Wireless Verizon Wireless owns and operates the nation's most reliable wireless network, serving 47.4 million voice and data customers. Headquartered in Bedminster, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

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