SYRACUSE, NY — In response to growing demand for the company's voice and data services, Verizon Wireless will open a new Communications Store in Carousel Center tomorrow, June 16, 2006. The new store, which will be in addition to the company's kiosk in the mall, has been designed to make wireless shopping more convenient for new customers and to provide current customers with greater access to customer and technical support services.
"This expansion represents our commitment to provide our customers with increased convenience and an accessible, knowledgeable sales staff," said Keith Slater, director of Communication Stores for Verizon Wireless' Upstate New York region. "Demand for our wireless services continues to grow as more people take advantage of our America's Choice® and Family SharePlan® , and our popular data services including BroadbandAccess wireless Internet access, our exclusive V CAST multimedia service, Picture Messaging, and two-way TXT Messaging."
The new store features the full range of Verizon Wireless products and services and is fully staffed for customer service and technical support, allowing customers to speak with Verizon Wireless' highly trained representatives about all their wireless needs.
The new store also features:
- A top-of-the-line self-service center with bill payment kiosk.
- An informational video displayed on an LCD screen providing customers with information on the latest handsets and accessories, the Verizon Wireless network, wireless tips, roadside assistance, customer service, account management options, and much more.
"Verizon Wireless is focused on meeting the needs of our customers and providing them with the highest level of service," said Slater. "This new location allows us to provide our customers with increased convenience, access to our superior voice and data products, as well as instant account and customer service information to enhance their overall Verizon Wireless experience."
The new store is open Monday through Saturday, 10:00 am 9:30 pm, and Sunday from 11 am 6 pm. The telephone number is 315-701-4720. The store employs 16 people. Verizon Wireless Communications Stores offer a premier line of digital wireless phones in all price ranges, data services and accessories.
Verizon Wireless has invested more than $30 billion on average, $5 billion every year since the company was formed six years ago to increase coverage and capacity, and to offer customers the most reliable service available in the nation, including wireless data services such as Picture Messaging, TXT Messaging, and the company's exclusive V CAST service. V CAST brings TV and other multimedia services to wireless phones over Verizon Wireless' high-speed BroadbandAccess wireless network, operating at average speeds between 400-700 kbps.
About Verizon Wireless Verizon Wireless owns and operates the nation's most reliable wireless network, serving 53 million voice and data customers. Headquartered in Basking Ridge, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####