SPOKANE, WA — Wireless users in Moses Lake are now experiencing increased coverage and capacity thanks to a new Verizon Wireless cell site.
"Verizon Wireless leads in customer loyalty* for a very good reason-customers know they can count on our network reliability," said Kelley Kurtzman, regional president for Verizon Wireless.
"We've invested more than $360 million in our wireless network in Washington over the past four years to stay ahead of the growth in demand for our products and services, and to add new capabilities and further enhance reliability," Kurtzman added.
The company has invested $30 billion in the last six years-$5 billion on average every year since the company was formed-to increase the coverage and capacity of its national network and to add new services.
The company's 'most reliable network' claim is based on network studies performed by real-life test men and test women throughout the country who inspired the "It's the Network" advertising campaign. These engineers conduct more than 750,000 voice call attempts and 1.4 million data tests quarterly on Verizon Wireless' and other national carriers' networks while traveling over 225,000 miles quarterly in specially equipped, company-owned test vehicles.
* Loyalty claims based upon publicly-available churn (customer turnover) figures.
NOTE TO EDITORS: If you are interested in setting up an interview or ride-along test drive with your local Verizon Wireless test man or woman, please contact Georgia Taylor at 206-940-0385 or Georgia.Taylor@VerizonWireless.com.
About Verizon WirelessVerizon Wireless owns and operates the nation's most reliable wireless network, serving 54.8 million voice and data customers. Headquartered in Basking Ridge, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####