Verizon Wireless To Add 250 New Customer Service Employees In Hanover, Maryland

HANOVER, MD — Verizon Wireless, America's leading wireless provider, will hold two hiring open houses this month at its customer service center, 7401 Coca Cola Drive, Hanover, Maryland, near the intersection of Routes 100 and 295. The first open house will be held on Saturday, March 3 from 10:00 am — 2:00 pm; the second open house is on Tuesday, March 20 from 1:00 pm to 5:00 pm. The open houses are being held to recruit 250 new employees for positions as customer service representatives, including bi-lingual representatives.

Interested applicants are encouraged to attend the open houses to visit with employees, supervisors and members of the Verizon Wireless Human Resources team. The company offers highly competitive salaries and benefits that include health care coverage that begins on the first day of employment, a 401(k) program with dollar-for-dollar matching of up to 6 percent of salary, profit-sharing, tuition reimbursement for continuing education, annual bonuses, and long-term incentive plans. Employees can also take advantage of numerous opportunities for career advancement.

Employees participate in a comprehensive, ongoing training program to prepare to serve customers in their new jobs. Intensive training lasts 14 weeks. In addition, the goal is for each customer service employee to take between 6-8 hours of additional training every month. The continuous focus on training and customer satisfaction helps prepare these employees to provide Verizon Wireless customers with exceptional customer service.

The Hanover center is designed with employee comfort and productivity in mind. Modular furniture and flat screen computers provide a sleek and modern look, while an internal television network offers timely communications with employees. The center also includes a fitness facility, which offers classes and special events, as well as a full-service cafeteria.

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About Verizon Wireless Verizon Wireless operates the nation's most reliable wireless voice and data network, serving more than 59 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 65,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at