BASKING RIDGE, NJ — For the sixth consecutive year, Verizon Wireless, operator of the nation's most reliable wireless network, has been named to Training magazine's 2007 list of "Top 125 Training Organizations in America." Recognized for its training and development programs, Verizon Wireless was the highest ranked wireless company on the list, placing No. 4 this year, up from No. 6 last year.
This year, Verizon Wireless was honored for the company's efforts to tie training instruction directly to company objectives. This approach ensures executive buy-in, provides concrete benchmarks to measure success by and helps the company better serve its growing customer base. Verizon Wireless was also recognized for its Training Certification program, which allows sales and customer service representatives to gain certification on the company's line of data products, such as its TXT Messaging, wireless Internet, video, and GPS navigation services.
Scott Downer, customer service coordinator in Wilmington, N.C., has been with Verizon Wireless for almost two years. Scott was promoted internally twice, and credits his initial training experience for his career success. "I stepped into my first contact with customers with extreme confidence, thanks to the thoroughness of the initial training course I went through. I knew exactly what my role was, and what was expected of me. I also learned about the ongoing resources available to me as I gained job knowledge and grew. There is a lot to learn at our company, so the courses were strenuous but also tremendous fun. I've worked at other large companies and can say that the job training at Verizon Wireless surpasses other programs."
Training magazine, the training industry's premiere publication, annually honors organizations based on in-depth analyses of qualitative and quantitative elements of training programs. Verizon Wireless employs more than 65,000 employees nationwide. For more information, visit www.verizonwireless.com.
About Verizon Wireless Verizon Wireless operates the nation's most reliable wireless voice and data network, serving more than 59 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 65,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####