MERIDEN, CT — Verizon Wireless, operator of the nation's most reliable wireless network and leader in customer loyalty, has named Mark Harris director of retail sales and operations for Southern New England. Harris replaces Bill Spargo, now New England director of data sales.
In his new role, Harris is responsible for the sales, customer service, and overall store operations for company-owned locations across Connecticut, Western Massachusetts and Rhode Island.
Harris comes to New England from Verizon Wireless' Upstate New York region where he was director of business sales. Joining Verizon Wireless in 1996, he previously served as associate director of business sales in the company's Washington/Baltimore/Virginia region, and as both a Federal Government national account manager and a major account manager.
"We're very fortunate to have Mark in New England," said New England region President Ken Dixon. "His experience and proven focus on customer satisfaction makes him a perfect fit."
Harris was named to the 2003 and 2006 Verizon Wireless President's Cabinet, a prestigious national acknowledgement, for his sales performance and leadership in customer loyalty initiatives.
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About Verizon Wireless Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 60.7 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, N.J., with 66,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####