Kauai, HI — Wireless users in more Hawaii locations are now experiencing expanded voice and data coverage thanks to the addition of a new cell site from Verizon Wireless, the carrier with the highest customer loyalty.
The new Central Lihue site is located on Puhi Road and will provide multiple benefits to customers, including:
- Expanded coverage for calls, email, text and multimedia messages, and downloads of music, games, ringtones and video
- Enhanced "in-building" coverage for the Kauai Community College, Puhi Industrial Park and the Home Depot store
- Faster upload and download speeds for Puhi customers using BroadbandAccess.
The recent expansion adds to Verizon Wireless' $17 million dollar investment in Hawaii last year. Nationwide the company has invested more than $45 billion since it was formed $5.5 billion on average every year to increase the coverage and capacity of its national wireless network and to add services like BroadbandAccess, V CAST, VZ Navigator(SM) and many more.
Verizon Wireless is the most widely used brand of service in wireless. The company now serves more than 67.2 million customers nationwide. In the most recent quarter, the company delivered more than 58 billion text messages and completed 133 million downloads of music, videos, games, ringtones, and exclusive content, including 34.6 million video and music downloads.
"Our network expansion in Hawaii is just another example of how we invest our resources to stay ahead of demand and to make sure that our customers enjoy a superior wireless experience," said Mark Yamauchi, director of Hawaii sales for Verizon Wireless.
"This consistent investment is a key reason Verizon Wireless has ranked first in customer loyalty in the industry in each of the last 13 quarters.*"
Other examples of company leadership include being first to offer nationwide plans with unlimited calling and the only provider to offer a 30-day network "Test Drive" pledge that pays for calls if a customer isn't satisfied and switches to another carrier.
Verizon Wireless' reputation as the nation's most reliable wireless network is supported by industry-leading redundancy and maintenance measures. This has proven particularly valuable during natural disasters and other emergencies across the country. Standard Verizon Wireless network-reliability features include battery back-up power at all facilities as well as generators installed at all switching facilities and many cell site locations.
For more information about the company's network coverage, Test Drive from Verizon Wireless or any of our products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com.
* Loyalty claims based upon publicly available churn (customer turnover) figures.
About Verizon Wireless Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 67.2 million customers. Headquartered in Basking Ridge, N.J., with 69,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, go to: www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####