WALNUT CREEK, CA — Wireless users in more Northern California locations are now experiencing expanded voice and data coverage thanks to the addition of a new cell site from Verizon Wireless, the carrier with the highest customer loyalty.
The new site improves overall coverage and call capacity for customers in and around Monte Rio and Guerneville along the Russian River.
With the improved network coverage, customers can use their wireless phones and devices to make more calls; send and receive e-mail, text and multimedia messages; download music, games and ringtones; and view high-quality videos all while on-the-go.
The recent expansion adds to Verizon Wireless' $650 million dollar investment in California last year. Nationwide the company has invested more than $45 billion since it was formed $5.5 billion on average every year to increase the coverage and capacity of its national wireless network and to add services like BroadbandAccess, V CAST, VZ Navigator(SM), and many more.
Verizon Wireless is the most widely used brand of service in wireless. The company now serves more than 67.2 million customers nationwide.
In the first quarter of 2008, the company delivered nearly 58 billion text messages and completed 133 million downloads of music, videos, games, ringtones, and exclusive content, including 34.6 million video and music downloads.
"Our network expansion in western Sonoma County is just another example of how we invest our resources to stay ahead of demand and to make sure that our customers enjoy a superior wireless experience," said Rich Garwood, regional president of Verizon Wireless. "This consistent investment is a key reason Verizon Wireless has ranked first in customer loyalty in the industry in each of the last 14 quarters.*"
Other examples of company leadership include being first to offer nationwide plans with unlimited calling and the only provider to offer a 30-day network test drive pledge that pays for calls if a customer isn't satisfied and switches to another carrier.
Verizon Wireless' reputation as the nation's most reliable wireless network is supported by industry-leading redundancy and maintenance measures. This has proven particularly valuable during natural disasters and other emergencies across the country. Standard Verizon Wireless network-reliability features include battery back-up power at all facilities as well as generators installed at all switching facilities and many cell site locations.
For more information about the company's network coverage, test drive from Verizon Wireless or any of our products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com.
* Loyalty claims based upon publicly available churn (customer turnover) figures.
About Verizon Wireless Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 67.2 million customers. Headquartered in Basking Ridge, N.J., with 69,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, go to: www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####