ALBANY, NY — In a continuing effort to provide the best wireless service for local residents in Albany County, Verizon Wireless has expanded its network with a new cell site in Voorheesville. The new site improves coverage and capacity along Route 85A from Route 85 to Route 156, Route 85 from Route 85A to Maple Road, and Maple Road from Route 156 to Route 85.
This network expansion is part of the company's aggressive multi-billion dollar network investment each year to stay ahead of the growing demand for Verizon Wireless voice and data services. The company has invested more than $45 billion since it was formed $5.5 billion on average every year to increase the coverage and capacity of its national network and to add new services.
Services include wireless data services such as picture messaging, text messaging, V CAST and V CAST Music, ESPN MVP, and BroadbandAccess, the company's high-speed wireless broadband network geared toward mobile professionals and business customers. It provides average download speeds of 600 kilobits per second (kbps) to 1.4 megabits per second, and average upload speeds of 500-800 kbps.
Strong demand for Verizon Wireless services continued during the first quarter of 2008 as the company added 1.5 million net new customers. Verizon Wireless, the wireless company with the highest customer loyalty, reported the lowest customer turnover (highest customer loyalty) rate in the industry 1.2% in the first quarter for the 14th consecutive quarter.
The company's "nation's most reliable wireless network" reputation is based on network studies performed by real-life test men and test women throughout the country. These engineers drive 91 specially equipped vehicles almost 1 million miles annually on Interstate, U.S. and state highways, as well as major roads and surface streets. Test vehicles are equipped with computers that automatically make more than 3 million voice call attempts and more than 16 million data tests annually on Verizon Wireless' network and the networks of other carriers.
Last year, Verizon Wireless introduced its 30-day test drive, an industry first that lets customers experience its network virtually risk-free for 30 days. If customers are not satisfied with their experience and take their number to another carrier, Verizon Wireless will refund their money for calls, equipment, activation fee, and taxes. For more information about Verizon Wireless products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com.
EDITOR'S NOTE: If you are interested in setting up an interview or ride-along test drive with your local Verizon Wireless test man or woman, please contact John O'Malley at 585-321-7264.
About Verizon WirelessVerizon Wireless operates the nation's most reliable wireless voice and data network, serving 67.2 million customers. Headquartered in Basking Ridge, N.J., with 69,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, go to: www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.####