CHERRY HILL, NJ — Verizon Wireless has named Laura Benner as manager of its new "evolution store" in the Philadelphia Tri-State Region. Benner will be responsible for customer service, retail sales, inventory, merchandising and employee training for the new Verizon Wireless store in the Towne Place at Garden State Shopping Center located at 901 Haddonfield Road in Cherry Hill.
She will also oversee the location’s HopeLine® wireless phone collection program. Through HopeLine, Verizon Wireless collects no-longer-used wireless phones, regardless of make, model or carrier, to be refurbished or recycled in an environmentally-friendly way. Proceeds are donated to domestic violence prevention advocacy groups or used to purchase wireless phones with free airtime for use by survivors. Phone donations are accepted during store business hours, Monday through Friday, 9 a.m. to 9 p.m., Saturday 10:00 a.m. to 9:00 p.m., and Sunday, 11:00 a.m. to 6:00 p.m.
In just over five years with Verizon Wireless, Benner has served in several positions of increasing responsibility, working her way up from a customer care representative at the company’s Lakewood, N.J., Communications Store to her current position as manager of the Towne Place retail location.
Benner earned a bachelor’s degree in business administration and management from Vilnius University in Lithuania, Europe. She moved to the United States six years ago and currently resides in Mays Landing.
Strong demand for Verizon Wireless products and services continued during the second quarter of 2008 as the company reported 1.5 million new customer additions. Verizon Wireless also sustained its best-in-industry customer loyalty – posting a customer turnover rate of 1.1% in the second quarter, well below the rate reported by the other major wireless carriers.
About Verizon Wireless
Verizon Wireless operates the nation’s most reliable wireless voice and data network, serving 68.7 million customers. Headquartered in Basking Ridge, N.J., with 70,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, go to: www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.