ALBUQUERQUE, NM — Wireless users in yet another New Mexico location are now experiencing expanded voice and data coverage thanks to the addition of a new cell site from Verizon Wireless, the carrier with the highest customer loyalty.
The new site improves 3G coverage and call capacity for customers along Highway 54 and on the McGregor Missile Range.
With the improved network coverage, customers can use their wireless phones and devices to make more calls; send and receive e-mail, text and multimedia messages; download music, games and ringtones; and view high-quality videos all while on-the-go.
Last year, Verizon Wireless invested $40 million in its New Mexico and El Paso, Texas, network. Nationwide, the company has invested more than $45 billion since it was formed – $5.5 billion on average every year – to increase the coverage and capacity of its national wireless network and to add services like BroadbandAccess, V CAST, VZ Navigator(SM) and many more. The company now has the nation’s largest 3G network.
Verizon Wireless is the most widely used brand of service in wireless. The company serves more than 68.7 million customers nationwide. In the second quarter of 2008, the company delivered nearly 70 billion text messages and completed 121 million downloads of music, videos, games, ringtones, and exclusive content, including 36.5 million video and music downloads.
“Our network expansion in the Cloudcroft community is just another example of how we invest our resources to stay ahead of demand and to make sure that our customers enjoy a superior wireless experience,” said Tony Heyman, regional president of Verizon Wireless.
“This consistent investment is a key reason Verizon Wireless has ranked first in customer loyalty in the industry in each of the last 15 quarters.”*
Other examples of company leadership include being first to offer nationwide unlimited calling plans and the only provider to offer a 30-day network “Test Drive” pledge that pays for calls if a customer isn’t satisfied and switches to another carrier.
Verizon Wireless’ reputation as the nation’s most reliable wireless network is supported by industry-leading redundancy and maintenance measures. This has proven particularly valuable during natural disasters and other emergencies across the country. Standard Verizon Wireless network-reliability features include battery back-up power at all facilities as well as generators installed at all switching facilities and many cell site locations.
For more information about the company’s network coverage, Test Drive from Verizon Wireless or any of our products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com.
* Loyalty claims based upon publicly available churn (customer turnover) figures.
About Verizon Wireless
Verizon Wireless operates the nation’s most reliable wireless voice and data network, serving 68.7 million customers. Headquartered in Basking Ridge, N.J., with 70,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, go to: www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.