Backup Generators Keep Verizon Wireless Network Humming in Ice Storm

BELLEVUE, WA — While customers made nearly 40% more calls and data traffic was peaking at 25% above normal, the Verizon Wireless network performed at a high level during this week’s snow and ice storms that cut power to hundreds of thousands. Thanks to the presence of backup batteries and generators at Verizon network cell sites, only 3% of the company’s Western Washington sites were offline at any time during the storm, despite power outages at about 20% of company cell sites.

“The power of these storms reminds us all how crucial it is for a wireless company to not only be prepared, but to be prepared to recover quickly,” said Bobby Morrison, president –Pacific Northwest region at Verizon Wireless. “Over the last four days, our network teams have worked round the clock to strengthen our network and deploy assets to keep lines of communication open so customers can count on their wireless service when they need it most.”

Verizon Wireless prepares year-round for natural disasters and other emergencies so that customers can rely on the company’s network to keep them connected when the unexpected happens. For up-to-the-minute information about Verizon Wireless network operations in Washington and across the country, visit the Emergency Information Center. To learn more about the company’s ongoing network enhancements, visit

About Verizon Wireless Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network. The company serves 107.7 million total wireless connections, including 90.7 million retail customers. Headquartered in Basking Ridge, N.J., with nearly 83,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD). For more information, visit  To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at