WorldCom's Asia Pacific President Launches Singapore's First Global Telco Operations Centre.
SINGAPORE - 11th March 1998
WorldCom Inc.'s Asia Pacific President, Steve Liddell, today launched the company's multi-million dollar Singapore Operations Centre - the first of its kind among global telecommunications companies in Singapore.
Designed to meet the high-level voice, data and Internet needs of WorldCom's Singapore-based local and multinational customers, the Operations Centre will provide 24-hour, seven-day-a-week support in five languages.
"This state-of-the-art facility, offers a range of network management and co-location, or facilities management, services for our Singapore-based customers. It's another step forward in our strategy to invest in the Asian market," Steve Liddell said.
"Singapore is a key centre in WorldCom's international expansion strategy. We chose to make the investment here because of the country's progressive regulatory environment and strategic regional location. As Singapore is a major international business centre, the Operations Centre is also a strategic move to fully service our multinational customers who have operations here," said Mr Liddell.
The centre supports a suite of top-level, business solutions tailored specifically for Singapore's extensive financial community.
In order to cater for the high-level requirements of WorldCom's business customers, the centre has been configured to minimise disruption caused by power outages. The centre is fully self-supporting with UPS (uninterruptible power supply), diesel generators, automatic restoration cabling and state-of-the-art security. Fibre access to the facility, from the local FTNS is via dual separate risers which significantly lessens the likelihood of operational disruption.
"The centre's equipment adheres to our very stringent global configuration standards," says Mr Liddell. "Many of our clients are running mission-critical business and want the added assurance that when they co-locate on our premises that our back-up systems meet, and in most cases exceed, their own."
As a new breed of telecommunications company, WorldCom's global strategy is to lay its own fibre optic cable door-to-door, where regulation permits. This strategy gives WorldCom total control over the entire network, allowing the company to provide its customers with a fully managed end-to-end solution for all of their voice and data traffic - locally, nationally and internationally.
