Skip to main content
Toggle navigation
About Verizon
Wireless
Residential
Business
About Verizon
Enter a search term
Your location:
Set location
Change location
×
Set Your Location
Your Location
Remove my location
Set my location
Main menu
Our Company
Who We Are
Diversity and Inclusion
History and Timeline
What We Do
5G
5G Labs
4G LTE
Broadband & Fiber
Media & Technology
Internet of Things
Managed Security
How We Operate
Open Internet
Code of Conduct
Supplier Diversity
Supplier FAQs
Public Policy & Regulatory
State Government Affairs
Policies
Retirees
Leadership
Awards
Humanability
Pioneers of Humanability
Fourth Industrial Revolution
News
Newsroom
Media Resources
RSS Feeds
Media Contacts
Features
Inside Verizon
Emergency Resource Center
Responsibility
Verizon Innovative
Learning
Innovative Learning Labs
Sustainability
Domestic Violence
Prevention
Product Responsibility
Accessibility
Online Safety
Cybersecurity
Frauds and Scams
Reporting
Corporate Responsibility Report
Sharing our Success
Giving and Grants
Investors
Financial Reporting
SEC Filings
Annual Reports
Quarterly Earnings
Stock Information
Dividend History
Fixed Income
Tax Information
Asset-backed Securitization
News & Events
Investor News
Investor Events & Webcasts
Investor Calendar
Corporate Governance
Board of Directors
Shareowner Services
Cost Basis
Shareowner FAQs
Contact Investor Relations
Careers
Career Areas
Stores
Sales
Customer Service
Technology
Finance
Corporate
Cybersecurity
Working Here
Benefits
Campus
Military
Military Skills Matcher
Contact a Military Recruiter
Military FAQs
Careers Blog
Locations
Events
FAQs
Home
Leadership
Leadership
*
Indicates Required Field
To:
Hans Vestberg, Chief Executive Officer
Are you currently a Verizon customer?
Yes
No
Is your concern related to your wireless account number?
Yes
No
State:
Select the state associated with your account*
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District Of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Account Number or Phone Number Associated with Your Account.
Email
*
Retype Email
*
Name
*
Daytime contact number
*
Extension
Best Time to Call
Please Select one Option*
Morning(7am - 10am)
Midday(10am - 1pm)
Afternoon(1pm-4pm)
Evening(4pm-7pm)
Time Zone
Please Select one Option*
PST
MST
CST
EST
Reason
*
Please select from the following options*
Give a suggestion
Voice a concern
Share a compliment
Other
Message
*
Send us an email
Send