Verizon Participates in the TRUSTe Privacy Program

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Verizon has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and our practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. Verizon wants you to feel confident about your privacy when you use our Web sites (verizon.com, verizonwireless.com, mci.com, verizonbusiness.com, vzw.com, vzwshop.com, and verizon.net) so we ask TRUSTe to review these sites to ensure compliance with its guidelines. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at contact us. If you are not satisfied with our response you can contact TRUSTe here.

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Verizon is accredited by the Better Business Bureau Online (BBBOnLine)

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The BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

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Recent Changes to the Policy

As Verizon develops new products and services, deploys new technologies and develops new uses of information, we review and update our privacy policy to reflect these changes. In addition, from time to time we make organizational, stylistic and grammatical changes to present our practices in a way that makes our policy easy to read. The information provided below highlights changes to our Privacy Policy that have been made in the past six months. If you have any questions or comments about our Policy, we invite you to contact the Verizon privacy office at privacyoffice@verizon.com.

January 2014 Privacy Policy Update

We have updated the Privacy Policy to describe an enhancement we are making to our relevant mobile advertising program.  In addition to the information that is currently part of this program, we will create an anonymous, unique identifier when you register on our websites.  The identifier may allow select advertisers to use information they have about your visits to websites on a desktop computer to deliver marketing messages to mobile devices on our network.  Information that identifies you personally is not shared outside of Verizon as part of this program and you have a choice about whether to participate.

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November 2013 Privacy Policy Update

We have updated the structure of our FiOS Privacy Policy to mirror the structure of our Full Privacy Policy and have integrated some additional information about the Cable Act into the full policy.

We also introduce Verizon’s Relevant TV Advertising program which helps advertisers deliver ads to audiences based on demographic and interest information we obtain from other companies, your address and certain information about your Verizon products and services. We do not share any information that identifies you personally outside of Verizon as part of this program and you may opt out of receiving this type of advertising.

In the section entitled “Information Provided to Us by Third Parties” we describe the type of information we may collect to enhance your Verizon experiences if you use social media credentials to login to or otherwise interact with Verizon sites or offers.

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Updated January 2014