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My Rewards+ Terms and Conditions

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Verizon My Rewards+ is a points-based program available to certain Verizon Consumer Wireline customers who purchase qualifying services. These services are subject to change by Verizon. In order to participate and enroll in the program, you must be 18 years of age or older and an authorized user on the account. Verizon may also require that you be a registered user of My Verizon.  Customers who enroll are referred to as “Members” here. By enrolling and participating in the program, you agree to abide by these Terms and Conditions. Employees of Verizon and its vendors who are directly involved in the planning and/or implementation of the My Rewards+ program, as well as members of their immediate families and households, are prohibited from participating in it.   

Point Accumulation

After enrolling, you will be given the opportunity to earn rewards in the form of Points for taking certain actions, such as making purchases. The opportunities to earn Points will vary from time to time, as will the number of Points that may be earned. Points will not be rewarded for transactions completed by redeeming Points.

Points will have Expiration Dates as described in the Program materials. 

If your Verizon account is terminated, or if you terminate all qualifying services, all Points earned will be forfeited.

Point Redemption

As a Member, you will be given the opportunity to redeem Points for the current options, which will vary from time to time. The available redemption options may include items such as gift cards (from individual merchants and/or prepaid credit cards), gift certificates, and the opportunity to make charitable donations.   In order to redeem Points, we may require that your Verizon account be active and in good standing with no past-due balances.

Rewards will be provided only to the enrolled Member who earned the Points.

Points are not transferable, including among accounts that may all be owned by you.

Please allow at least 2 weeks (10 business days) for delivery of any rewards. Rewards will only be shipped to the client's address on file. If you do not receive your reward within the indicated time frame, you must contact us within ninety (90) days from the date of your request for the reward. After ninety (90) days, if we have not heard from you and our records indicate that your reward was fulfilled, you will be deemed to have received your reward and it will not be replaced,  even if it is reported missing.

We are not responsible for lost or stolen rewards. Rewards are not refundable or returnable, nor are they replaceable if lost, stolen, destroyed, or expired.

Rewards may not be resold, are not redeemable for cash, and are void if sold for cash or other consideration.

Rewards may be subject to  further terms and conditions, such as terms and conditions associated with the use of a gift card or certificate by the merchant or issuer of the card. 

Gift cards/certificates must be surrendered at redemption.

Gift cards/certificates are considered void if altered, photocopied, or reproduced. Retailers and card issuers have the right to restrict usage, and their participation in the program is subject to change.

Special Terms for Product and Services Referrals

Verizon may from time to time offer you the opportunity to earn rewards for referring customers to purchase certain Verizon products and services.  If so, the following special terms and conditions will apply, in addition to the other terms and conditions for the My Rewards+ program.

In order to earn rewards for such referrals, both the referring party (“Referrer”) and the referred person (“Referee”) must use the processes for the referral and purchase as described in the program materials.

The Referrer and the Referee cannot be the same person, nor can they reside in the same household.  Employees of Verizon Telecom's advertising, promotional and fulfillment agencies, members of their households, and their immediate families are not eligible for any Product and Service Referral aspect of the My Rewards+ program. Employees of Verizon Telecom, its parents, subsidiaries or affiliates that are not eligible for Lead to Succeed are eligible to submit referrals. Verizon Enterprise and Verizon Wireless employees are eligible to participate in the program.

If a Referee is referred by multiple Referrers, the only Referrer entitled to receive the reward will be the one validated by Referee as set forth in the program materials. 

Referrals will have expiration dates as set forth in the program materials.

Rewards for referrals may only be earned if the Referee maintains and pays for eligible products and services for the minimum period of time as set forth in program materials.

General Terms

In these Terms and Conditions, “Verizon” or “we” refers to the affiliates of Verizon Communications Inc. that are applicable to the reference being made.

We reserve the right to disqualify you from participation in the My Rewards+ program (and to invalidate all rewards) if we determine that you have violated the program rules, terms or conditions.

Your My Rewards+ status will be considered inactive if you do not redeem Points at least once within each 12 month period.   We reserve the right to remove inactive accounts and upon removal, all Points earned on that account will be forfeited.

Points are not your property and cannot be bought, sold or transferred in any way (including death or as part of a domestic matter).

Points are not redeemable for cash.

Verizon My Rewards+ Point earning and redemption opportunities are void where prohibited by law.

We are not responsible for disputes involving joint account holders or unauthorized users relating to rewards.

Determination of any tax liability relating to Points and rewards, and payment of any taxes that may be due on them, is solely your responsibility.

All questions or disputes regarding the program, including on eligibility and matters involving rewards or the earning of Points, will be resolved by Verizon in its sole discretion. 

We may terminate or modify, without liability, all or any part of the program, at any time, with or without notice. These changes may be retroactive.  In addition, we may change these Terms and Conditions at any time, and by your continued participation in the program, you agree to abide by the revised version of the Terms and Conditions.  If changes are made, the updated version of the Terms and Conditions will be posted on the My Verizon website. You are responsible for regularly checking this website for updates and notices of changes.

Version:  MRP11192015