When you join Verizon…

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other.  Beyond powering America’s fastest and most reliable network, we’re leading the way in cloud and security solutions, Internet of Things and video entertainment.  Of course, we will offer you great pay and benefits, but we’re about more than that.  Verizon is a place where you can craft your own path to greatness.  Whether you think in code, words, pictures or numbers, find your future at Verizon.


What you’ll be doing…

Getting our business and government customers connected to America’s fastest and most reliable network! At Verizon, we do much more than sell technology. We deliver game changing solutions that enhance the agility, productivity and global reach of businesses. Ingenious solutions that connect people the world over. Pioneering solutions that transform the way communities live, work and play.

Your responsibilities will include, but are not limited to:

  • Administering the remote installation and maintenance processes of equipment associated with providing telecommunications services in both technical facilities and customer property.
  • Performing routing and complex testing and provisions associated with all types of circuits.
  • Serving as a point of contact for internal and external customers, answering incoming phone calls, responding to escalations and documenting the incidents.
  • Utilizing your knowledge of TDM, Switching, SONET, Ethernet, IP and other networking protocols to resolve complex technical issues.
  • Reading and interpreting engineering plans and vendor specifications and interacting with the Engineering group.
  • Meeting safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers and/or the Company.
  • Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.

Where you'll be working...

In this role you will be working from home or you will have the option to work out of the assigned office location.


What we’re looking for…

You know telecommunications and are anxious to put your passion for technology, knowledge, and skills to work on Verizon’s network. You like to be busy and well-organized to stay on top of things.  You know that the whole team needs to work together to win—and you take pride in a job well done.

You'll need to have:

  • Related Associate degree or 2 or more years of relevant work experience.

Even better if you have:

  • Relevant experience with various network protocols.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. 


Additional Information

If you are hired into a New York City work location, the compensation range for this position is between $1,153.00 per week and $1,650.50 per week*.  The salary will vary depending on your confirmed job-related skills and experience.

Test(s) Required

Verizon Job Fit Test B
Technician BUS/GOV SI

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Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.