When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

You’ll work with cross-functional teams including Engineering, Customer Service Center, Logistics, Motor Vehicle and Contract Administration to plan, organize and schedule the building and maintaining of Outside Plant infrastructure. Leading, motivating, developing and coaching union represented employees.

  • Developing action plans to drive efficiency and mitigate customer and network service issues.
  • Creating an environment of teamwork with your peers and direct reports.
  • Prioritizing workload based on due dates and customer requirements.
  • Tracking jobs status and accomplishments including the close out of completed jobs.
  • Maintaining productivity and cost reports.
  • Completing daily administration such as, quality inspections, daily time reporting, safety inspections and training for all direct reports.

What we’re looking for...

You’re organized, motivated, detail-oriented, and known for your sound judgment. Solving problems creatively and constantly looking for ways to improve processes are some of your strengths. You’re comfortable holding people accountable for their performance and their adherence to policy, and you’re able to inspire and engage diverse groups to do their best work. Someone who has the presence to seek guidance from your peers and manager.

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Knowledge of OSP underground systems and construction standards.
  • Three or more years of experience in Outside Plant Design, Engineering and Planning.
  • Willingness to work extended hours when necessary, including weekends, holidays, after hours and on call as required for the needs of the business.
  • Valid driver’s license.
  • Willingness to travel.

Even better if you have one or more of the following:

  • Bachelor’s degree or four or more years of relevant work experience in field operations (Line, Splice or Telecom Installation/Repair) – Copper and fiber.
  • Ability to read and interpret engineering construction plans and specifications.
  • Ability to work with construction superintendents and professional engineers.
  • Strong negotiation, communication and cost estimating skills.
  • Experience administering processes and policies as they relate to safety, attendance, performance work rules and code of conduct.
  • Knowledge of Safety Compliance Plans/OSHA.
  • Experience in managing union represented employees.
  • Experience managing teams while traveling through assigned territory.
  • Strong leadership skills and ability to clearly communicate up and down organization.
  • Experience in developing high performance teams with a positive culture.
  • Strong organizational, time-priority management and results-driven leadership skills.
  • Experience providing coaching, guidance, feedback and motivation to employees.
  • Customer service experience.
  • Proficient in Microsoft Office/Google Suite and other virtual collaboration tools (e.g., Zoom, Blue Jeans).

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.


Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives,we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a New York work location, the compensation range for this position is between $92,000 and $171,000 based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience.  This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.