When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As SAP a Master Data Governance functional specialist in Platform Services in the Global Technology Services Corporate Systems group, this individual will lead strategic and transformation initiatives such as 1ERP global transformation. The primary function of this role is intended to take a broad based view of business processes across core functional domains for both domestic US and global business entities to build solutions on the SAP platform. The primary responsibility will be to leverage his/her deep understanding of the core processes to ensure that the SAP platform is architected, built with fit to standard approach and integrated with cloud applications to support corporate roadmap for customer, employee and enterprise product domains. This individual will deliver best-in-class outside-the-box capabilities through planning, platform design, leading development teams and participate in release control to realize the business processes. Core functions are Master Data Management, Order to Cash, Work Scheduling, Procure to Pay/Acquire to Retire, Record to Report and Central Finance. These functions will be defined as enterprise wide business processes centered around SAP S/4 HANA ERP platform with business functions spanning across other systems and other SAP products such as CRM, BRIM, IBP, CAR, Ariba, C4S, SAP Analytics. This role will interface with product owners, agile product teams, platform services and strategy and operations in order to fulfill the stated primary goal.

  • Lead architectural discussions, evaluate the out-of-box capabilities in SAP Master Data Governance for strategic or transformation projects such as 1ERP, which is a multi-year enterprise wide program to simplify Verizon’s ERP functions into a single unified system.
  • Conduct fit to standard analysis for end to end solution design and perform configuration changes to close the gap.
  • Lead development team or managed service framework to complete development and deliver solutions, including new capability upgrades.
  • Engage with product agile teams to review solution and garner signoff or approvals.
  • Guide teams across IT, business and vendors to deliver disciplined Quality Assurance and solution delivery via Agile methodology.
  • Establish governance to ensure full compliance of audit, controls and security requirements.
  • Own and Lead all facets of platform application maintenance and optimization for MDG/CRM/BRIM/RAR/C4S functionality in SAP to ensure product reliability, data quality, reduce cost of ownership and meet SLAs.
  • Lead production deployment, cutover or cloud migration activities with TechOps engineering teams. Engage the vendor for any major production issues, and lead the product development teams on resolution and root cause.
  • Establish plan and measure production support SLAs, ensure security remediation / security by design and deliver Cloud/DevOps modernization.
  • Provide leadership updates, on outage and solution to avoid future production outages.
  • Lead innovation and “Build vs Buy” to deliver best in class solutions.
  • Develop technical strategic roadmap to drive customer experience and improve operational financial cost controls.
  • Work with vendor to build or innovate capabilities into their product roadmap through participation in SAP conferences, production innovation and design thinking workshops or analyzing latest trends to deliver value added functionality.
  • Deliver enterprise level impact through influencing organization(s) to deliver solutions using the latest trends or technologies.

Where you'll be working...

In this role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in functional/technical proficiency with full lifecycle SAP and/or ERP implementations.
  • Knowledge of ERP master data, business processes and technology stack using SAP suite of products and its integration points.

Even better if you have one or more of the following:

  • MS/BS in Management Information Systems or Computer Science
  • Deep Experience in SAP processes and customization, S/4HANA, ABAP, SQL, SAP Workflow/Release Strategy, SAP IDOC, SAP LSMW, Fiori/UI5, SQL Connectors.
  • Experience in creating on-demand metrics/analytics using SQVI, SQL for the business processes supported.
  • Ability to review code and system configurations to develop a deep understanding of the systems solution that supports the corresponding business process.
  • Well versed in researching and identifying SAP Notes to resolve issues.
  • Experienced in creating and tracking SAP OSS notes and working with SAP to resolve issues.
  • Ability to guide other functional and development teams in implementing solutions based on business requirements.
  • The ability to leverage DevOps and Agile to deliver solutions.
  • Global delivery experience (onshore/offshore).
  • Security and Vulnerability remediation. Experience with security by design.
  • The ability to troubleshoot and triage problem reports, resolve, and escalate as required.
  • Demonstrated ability to understand business concepts and financials with respect to the IT solutions delivered.
  • Experience in business analysis, developing and measuring KPIs and managing projects.
  • Experience and knowledge of change management and application maintenance principles, methodologies and tools (e.g. ITIL)
  • Good analytical and communication skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.


Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.