When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Network Cybersecurity Center (NCC) Incident Commander role is a senior level position that provides an opportunity to work in a fast-paced, collaborative environment where job number one is defending Verizon’s networks from cyber threats. This position plays a critical role in Verizon’s network cybersecurity defense strategy. The Incident Commander is considered a thought leader, should be willing to mentor and advise others, and ensures operational excellence within the Network Security organization. The position is responsible for overseeing the preparation, detection, containment, remediation, recovery and follow-up tasks detailed in Verizon’s Network Security Incident Response plan.

  • Manage incident response activities for high-impact cyber incidents.
  • Analyze indicators of compromise to gauge scope and impact of incident.
  • Oversee forensics data gathering and analysis activities within incident scope.
  • Document incident artifacts and actions taken in the workflow management tool.
  • Engage and collaborate with peer groups during incidents.
  • Contain each incident by coordinating countermeasures.
  • Communicate with business stakeholders throughout incident lifecycle.
  • Oversee the restoral of services after incident containment.
  • Document lessons learned to improve security posture and prevent future occurrences.
  • Enhance NCC workflow and process maturity through automation, training and reviews.
  • Serve as a subject matter expert on strategic projects to better identify, protect, detect, respond and recover from cyber incidents.
  • Provide training and mentoring of team members.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience working in a security operations center.

Even better if you have one or more of the following:

  • Bachelor’s degree in Information Systems or Computer Science.
  • Experience at an Internet Service Provider or telecommunications company.
  • Previous experience in Cybersecurity, Incident Response, Forensics or Intelligence.
  • Experience executing Incident Response frameworks.
  • Demonstrable knowledge of networking, operating systems, and cloud technologies.
  • Splunk Enterprise Security or similar SIEM experience.
  • Perform operational reporting for situational awareness reports and messaging high-visibility incident alerts and elevated threat conditions.
  • Operating system and application hardening.
  • Experience with host-based protections, firewalling, and proxy technologies.
  • Familiarity with forensic analysis and big data concepts.
  • Security certifications such as Splunk Power User, GCIH, GCIA, GCFA, and GCFE.
  • An enthusiasm for information security and the ability to learn new threats independently.
  • An analytical mindset is critical. Strong communication skills are required with the ability to engage with system and network administrators, systems users and managers.
  • Effective clear and concise written and oral English.
  • Be self-motivated in following up on issues.
  • Traditional network monitoring experience is preferred with packet/protocol analysis and hands-on system or network administrative experience with major operating systems.


Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.