When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

This position is responsible to manage major Retail accounts, interfacing with their various departments regarding questions, managing the AR aging and informing management about status of collections and outstanding claims. Interfacing with customer in relation to past due accounts, must be familiar with retailer’s software and reports to ensure payments are received on time and identify account issues and possible deductions. Provide financial, analytical and administrative services to ensure efficient, timely and accurate deduction resolution and reconciliation for accounts. Specific duties will require the review and processing invoices and claims, resulting in payment application, credits and/or denial and collection of balances. This position requires strong communication skills to interact with our customers, account managers and other employees and departments by phone and email.

  • Analyzing and reconcile the various agings to ensure billing accuracy.
  • Conducting advanced research and analysis on Post Audits, proposed and taken.
  • Reconciling payments received to identify discrepancies and determine if deductions are pre-approved, create and collect unapproved deductions.
  • Providing detailed analytical reports identifying payment and deduction patterns.
  • Communicating with retailer accounting departments and TracFone Sales to inquire on past due amounts, provide a chronological sequence of communications of items discussed and actions taken.

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.

Even better if you have one or more of the following:

  • Experience in Accounting/Accounts Receivable .
  • Strong Proficiency in Microsoft Office, specifically advanced level of Excel.
  • Knowledge of OFS and Noetix skills preferred.
  • Ability to apply mathematical operations to such tasks as analysis of variance, graphs, and distribution.
  • Ability to define problems collects data, establish facts, and draw valid conclusions.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

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