When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Principal Security Engineer is a member of the Verizon Security Operations Center (SOC) team. This is a technical resource for in-depth security device incident resolution and emergency changes for one of our largest enterprise customers. The Principal Security Engineer will develop an understanding of the specifics of the customer’s security architecture and will be serving as an escalation point to our customers and Tier II SOC for complex incidents or changes. Principal Security Engineers are experts in their fields, whether change management or incident management. In this position the Principal Engineer will be supporting the SOC customers as an expert on security products and services.

  • Taking ownership of assigned tasks, resolve tasks within a reasonable amount of time and track task to resolution.
  • Working with the various enterprise security device manufacturers to resolve complex incidents, replace defective hardware and receive software patches/fixes to resolve incidents.
  • Working with Tier II resources as required to resolve complex incidents.
  • Using their advanced technical knowledge of enterprise security devices; Firewalls, Load Balancers, Application Proxy servers, Web Application Firewalls and Enterprise management tools such as Provider-1, NSM, BlueCoat Director, etc.
  • Interpreting, operating, configure and troubleshoot firewalls, load balancers, remote access, and application proxies at an advanced level.
  • Attending customer meetings, review and understand documented processes, update process documents, provide peer-to-peer training and interaction with high level Verizon and customer managers.
  • Participating on Change Management to include; create/update/close change request, review submitted change form, stage/implement change and troubleshoot failed changes.
  • Creating personal performance objectives/goals to align with corporate objectives.
  • Performing other duties as required.

What we’re looking for...

You’ll need to have:

  • Bachelor’s Degree or relevant experience.
  • Advanced understanding and knowledge of firewall functionality. This includes but is not limited to: Checkpoint (IPSO, NG, R65-R75, Cisco (PIX/FWSM/ASA), Juniper (SRX, ISG, NetScreen, etc.), Palo Alto, Fortinet, Zscaler, etc.
  • Advanced understanding of Caching/Proxy/AV devices. This includes but is not limited to: Bluecoat, Cisco, NetCache, etc.
  • Advanced understanding of Global/Local load balancing devices. This includes but is not limited to: F5 (LTM, ASM, 3DNS), Cisco CSS, Alteon, Redline, etc.
  • Advanced understanding of VPN devices. This includes but is not limited to: Juniper, Cisco, etc.
  • Advanced understanding of SSL devices. This includes but is not limited to: Alteon (Accelerators), Juniper, etc.
  • Advanced understanding of Enterprise Management tools. This includes but is not limited to: Provider-1, Enterprise Manager, CSM, etc.
  • Advanced understanding of networking technologies, e.g. Cisco routers and switches.
  • Must have basic Linux/Unix skills.
  • Experience in working with TCP/IP, Ethernet networks and troubleshooting tools (TCP dump, Trace route, etc.).
  • An understanding of Internet protocols such as UDP, ICMP, DNS, SMTP, POP, HTTP, and SNMP.
  • ITIL level knowledge.

Even better if you have one or more of the following:

  • Checkpoint CCSA/CCSE.
  • Juniper Certification (JNCIA-FWV).
  • F5 Essential/Advance Certifications.
  • Proxy Certifications (BlueCoat, Redline, NetCache).
  • Cisco Security certifications (CCNP).
  • Cisco Network certifications (CCNP).
  • Palo Alto certifications.
  • Fortinet certifications.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.

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