When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Sr. Manager – Fraud Detection/Prevention & Application Development will be responsible for the applications that protect Verizon customer’s accounts and prevent millions of dollars in losses annually. This role requires a continuous learning and improvement mindset to stay ahead of the emerging fraud trends and sophisticated attack vectors.

  • The position will be responsible for not only meeting aggressive loss reduction targets by improving risk detection but also minimizing customer friction by reducing false positives.
  • The position should also be able to apply cutting edge AI/ML techniques to drive real time insights to protect Verizon customers and brand reputation.
  • The position will build strong professional relationships with various business units as well as the wider GTS organization to frame the fraud detection and prevention strategy for Verizon.
  • This position will also be responsible for managing team on the application development and enhancements. Work closely with the business to understand the business needs and implement in agile fashion.
  • Develop and nurture a product-based organization with a startup mindset. Provide timely feedback to team and remove obstacles that hinder team performance.
  • Stay abreast of new technologies in general software and Data science and keep the application at the highest performance and free of any security vulnerabilities etc.
  • Increase fraud detection and thereby drive down fraud loss for VCG and VBG with measurable month over month improvement and favorability to annual target.
  • This position will enable a cross functional task force to respond rapidly to new fraud threats and minimize financial and reputational loss to Verizon. Background on analytical skills to deal with very high-volume/velocity data.
  • Partner with cross CIO teams to assess impacts of major initiatives and take proactive measures to minimize fraud.
  • Work with Fraud Operations and Fraud Process teams to drive adoption of new tools and AI/ML based automated fraud investigations.
  • Champion Agile and DevSecOps practices with emphasis on CI/CD automation to improve speed and efficiency of software releases.
  • Embrace new technology and industry best practices.
  • Stay abreast of industry trends in fraud prevention and adopt best practices.
  • Define key performance measures for the team in alignment with the vision and strategy.

Where you'll be working:

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Willingness to travel.

Even better if you have one or more of the following:

  • Bachelor's degree Computer Science, Statistics, or a related discipline.
  • Seven or more years in software development with at least three years as a people leader.
  • Two or more years of Agile development experience.
  • Proven ability to succeed in a diverse global delivery model with variable workforce.
  • Familiar with DevOps tools (e.g., GIT, JIRA, Jenkins).
  • Strong communication and executive presentation skills.
  • Two or more years in a fraud prevention or related role.
  • Experienced in Advanced Python/ SAS / R or similar Data science languages.
  • Familiar with statistical tools for data analytics and predictive techniques.
  • Experience managing complex data sets and producing real time insights.
  • Big Data techniques for handling high-volume data.
  • Experience in leading product-based teams with cross-functional collaboration.
  • Experience with cloud cost management preferably in AWS.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.