What you’ll be doing...

About our team

The Verizon Experience Team is a new internal group tasked with evolving the Verizon customer experience across all channels and touchpoints through the design and implementation of innovative products and services that customers love.

Working from a newly designed studio space at 13 Crosby Street, the team is on an exciting growth trajectory, hiring talented designers collaborating with strategists, researchers, and product managers to collaborate within teams designing the customer journey.

About this role

As an Executive Admin Assistant you will provide general administrative support to the directors and senior managers on the team, as well as, backup VP support as needed. Your responsibilities require thorough knowledge of the executive’s team, as well as, company policies and procedures. In addition to safeguarding confidential information you must have excellent communication and diplomatic skills to work in a professional manner with people, both internal and external, across several management levels. It is imperative for you to have sound judgment; be extremely organized with a strong emphasis on attention to detail.

The position requires a person who is able to handle several projects in parallel and follow through on expectations, with minimal supervision. You should self-motivated, a fast learner, proactive in anticipating needs and thinking beyond the guidelines provided in the role. Finally you will work independently and contribute as an effective team member. Accuracy and adherence to deadlines in a fast-paced environment is essential.

What you’ll be doing:

  • Communicating with employees at all levels of the organization to gather or convey information
  • Screen phone calls, email, greets visitors and resolves routine and some complex inquiries
  • Maintain electronic calendars, scheduling meetings and activities, re-scheduling as needed. Prepares correspondence, memoranda, report, agendas, etc.
  • Schedules and maintains calendar of appointments, meetings, and travel itineraries.
  • Provide administrative support for day-to-day activities and long-term projects in the department
  • Develop and maintain electronic data and record keeping systems, using available technology maximizing hardware and software capabilities to facilitate workflow
  • Coordinate conference calls, videoconferences and other telecommunication requests; this would require thorough understanding of all telecommunication features
  • Daily communication with all levels of the organization. Continuous contact with external parties will be required to handle questions, resolve issues and provide information
  • Handle arrangements for all types and levels of meetings, internal and external. Follow up with meeting minutes, notes, action items, scheduling of subsequent meetings as required
  • Make travel arrangements, working with travel coordinator to schedule flights, ground transportation, and accommodations. Reconcile and maintain all expense reports in accordance with company guidelines
  • Prepares responses to mail of a routine nature for review and signature of appropriate personnel. Devising and submitting documents/memo's for review and signature, making copies as needed and handles mailing or distribution
  • Maintain existing electronic and hardcopy filing/record keeping systems, keeping them current, accurate and accessible to those who may need stored information
  • Handle sensitive information requiring a high degree of discretion and absolute confidentiality

What we’re looking for...

  • Bachelor's degree or equivalent experience preferred; experience in operations support preferred

  • Strong executive administrative assistance or equivalent work-related experience

  • Excellent problem solving ability

  • Strong interpersonal skills and good judgment

  • Proven ability to work independently, manage multiple tasks and projects with competing priorities and deadlines

  • Advanced MS Office experience; Proficiency in MS Word, PowerPoint, Outlook and Sharepoint

  • Data analysis; Proficient with databases and MS Excel. Perform filtering and sorting of data; experience with Pivot tables, V-Lookup and other functions

  • Excellent writing and grammatical skills

  • Self-starter with strong sense of ownership and involvement is critical

  • Able to function efficiently and effectively in a fast-paced professional environment

  • Ability to successfully prioritize and provide accurate follow up on all issues and correspondence

  • Must be detail-oriented and possess strong communication and organizational skills

  • Ability to effectively interact with senior level management and maintain a high level of confidentiality

  • Must be flexible to work overtime; available evenings and/or weekends if needed

  • Ability to work out of New York office with some work days in Basking Ridge, NJ and/or Piscataway, NJ and legal authorization to work in the US

  • Experience with PeopleSoft is a plus

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.