What you’ll be doing...

Switch Technician will be responsible to managing projects, monitoring the network, and executing network changes on multiple data and telecom platforms.

Additionally, the Technician - Switch is responsible for the advanced installation, operation, augmentation and maintenance of the regional data network elements, ensuring network integrity and quality. These networks include, but are not limited to Nortel/Ericsson MTX Soft Switch/MGW, Ericsson LTE elements, Nokia Packet Gateways, Cisco and Nokia routers and multilayer switches, Alcatel-Lucent 5E switching equipment, Tellabs DACS, Fujitsu transmission. Switch Technician is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled.

Other Responsibilities:

  • Review documentation, MOP’s, installation and network connectivity with Engineering.
  • Complete all Work Orders and Change Orders, with the correct information, hardware and/or software.
  • Maintain accurate “Spares” hardware inventory for all Switch fixed network and peripheral platforms.
  • Work with Network Engineering for implementation of larger cross-functional Network Projects.
  • Work with Field Technicians for troubleshooting of outages and cell site issues, as well as new site turnup and site modifications.
  • Responsible for Repair & Return shipping procedures.
  • Routine maintenance & monitoring of Switches, peripherals, HVAC equipment, -48V DC Power plants, battery plants, and inverters.
  • Responsible for the timely repair and documentation on all Trouble Tickets and CSR’s.
  • Maintain MTSO facilities including: Generators, HVAC, AC/DC Power, & Access.
  • All other duties as needed or assigned by supervisor.
  • Provide 7/24 coverage on-call rotation (Weekly).

What we’re looking for...

You'll need to have:

  • Associate's degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Ability to lift 50lbs.
  • Experience in data transmission facilities such as OC48, T3, T1, DSO, 1G/ 10G native Ethernet, and SONET is required.
  • Experience in the use of electronic test equipment.
  • Experience in Microsoft Office and Outlook.

Even better if you have:

  • Bachelor’s degree.
  • Certifications such as CCNA or CCNP.
  • Knowledge of data networking protocols including TCP/IP, OSI, OSPF, BGP, MPLS, BFD, SIP and other LAN/WAN protocols.
  • Additional experience with, Ericsson LTE MME/SGW/EnodeB, Alcatel 5E Switching Platforms, Nokia and Cisco Routers, Tellabs DACS, Fujitsu 4500/9500.
  • Experience using various network monitoring or performance tools such as eHealth, RTT, Fluke, Remedy, Netanalyst, Wireshark, and Prospect.
  • Strong work ethic, integrity and work extremely well in a team environment.
  • Proactive work style with the ability to set priorities, work with minimum supervision and with a diverse group of professionals.
  • Software expertise: UNIX, Visio, Irisview, eHealth, Protocol analyzers, and network monitoring tools.
  • Should be detail oriented and able to follow up through to completion on all assignments/projects/deadlines.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.