What you’ll be doing...

The Community Manager is the ever-adapting voice of the brand. Since this role is responsible for engaging with our social communities, you should be socially and digitally-savvy, knowing how to incite and further conversations that deepen our members’ love of the brand. You live in real-time and have a deep understanding of the social consumer’s behaviors and interests, being able to tap into your knowledge of content consumption and applying it to the brand voice on an ongoing basis. The Visible Community Manager will be expected to represent the interests and needs of our social community, making sure we never lose touch with their perspective and needs.

  • The day-to-day management of Visible’s handles across Twitter, Facebook, Instagram, Reddit and more including calendar creation and maintenance, content publishing, tagging etc.

  • This role will work closely with the brand, communications, care, and marketing teams to build and deploy social media campaigns that help grow Visible’s online presence and drive brand objectives.

  • Fostering a Community: This role will work closely with the larger social team to identify surprise and delight opportunities to help us grow our community. You will look for real time opportunities to make a difference with our members. As the ear to the ground, this role will also ensure community feedback is incorporated into company planning and product development.

  • Identify real-time trends and opportunities: This individual will be looked to for thought leadership on what’s happening daily across social media.

  • Proactively creating content and the ability to obtain buy in and approvals for launch

What we’re looking for...

  • The ideal candidate is someone who is an active social user, with deep awareness of internet culture and the ability to push the limits of what a wireless company can do on social.

  • Proven track record of writing engaging social media-oriented copy in different voices; the ability to develop real-time content is crucial.

  • Ability to implement a tagging structure within social media management tools, as well as digging into insights that could inform the business.

  • Fluency in the language of social: GIFs, Stories, stickers, memes, tropes, organic, dark, and boosted are all part of your regular working vocabulary.

  • Experience with social reporting tools to analyze performance that ladder up to organizational KPIs

  • Previous experience building successful relationships with external agencies

  • Previous experience growing and nurturing a brand

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.