What you’ll be doing...

This position is for the Wireless Edge Network Support team (former DSO). This is a position on a high visibility team responsible for preventing and resolving network outages on the Verizon Wireless network. Responsibility ranges from short term break/fix outages to longer term projects to improve network resiliency including:

  • Troubleshoot network issues including app issues masquerading as network issues.
  • Utilize network troubleshooting tools to isolate network issues across a large multi-site network.
  • Lead projects across multiple working groups to improve network reliability.
  • Partner with network design teams to update design based on flaws, bugs or improving network performance.
  • Vendor management and accountability.
  • Handle multiple wireless networks such as the MPLS core, EDN, Enterprise, WDN, WSN, IT, WVN, FES, SDN Spine/Leaf Fabrics, Intelligent Edge, NEC IP environment network operations and support.
  • Manage small to large issues and outages, isolating problems to specific devices and segments even when the path to resolution is not clear.
  • This position requires you to be part of an on-call rotation
  • This position may be for overnight support.

What we’re looking for...

You'll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.

Even better if you have:

  • Bachelor’s degree in Computer Science, Engineering or related discipline.
  • Experience in coding network automation and/or remediation.
  • Knowledge of routers, switches, Firewalls, load balancers and how they are used to create end-to-end connectivity.
  • Experience with Cisco, Juniper, and F5 devices.
  • Willingness to work a flexible schedule, including nights and weekends as necessary.
  • Experience Github with python coding.
  • Service provider experience.
  • Knowledge of continuous integration and SDLC/DevOps concepts.
  • Strong written and verbal communication skills.
  • Ability thrive in a dynamic environment and high visibility situations.
  • Ability to triage and prioritize network outages.
  • Strong technical analytical skills.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.