What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.
As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

Position Summary:


You will lead a global team of Managers and Engineers on the Hardware device team located in Atlanta, GA responsible for building and delivering a large scale support organization for next generation in-vehicle telematics devices for commercial and consumer markets. As an Associate Director, you will be instrumental in ensuring the quality of our hardware and firmware launches by building a world class organization of quality assurance engineers, field engineers, beta programs (dogfooding) and device managers.

  • Manage, mentor, coach, and direct the work of engineers, QA, and managers to ensure their success in our organization
  • Willingness to influence a cross-functional teams of Product and Engineering subject matter experts will be a key component in the success of this role
  • Establish best practices to design and enhance automated test frameworks and test suites for Firmware products
  • Implement for testing new product features
  • Work closely with Product and Developers to review feature requirements to plan for automated testing
  • Design, document, and execute test procedures
  • Perform testing of individual bug fixes and features on firmware deliverables
  • Perform regression testing on firmware deliverables
  • Analyze test results, perform root cause analysis, and file bug tickets as necessary
  • Monitor and maintain metrics on tests such as code coverage
  • Guide development of automated simulation and test algorithms to detect errors in embedded systems.
  • Work with real time operating systems and communication protocols such as LTE, WiFi, BTLE, TCP/IP, and GPS
  • Work with Project Management to provide "Levels of Effort" and form project schedules for QA & Field Engineering activities

What we’re looking for...

  • Bachelor’s Degree or 4 more years of relevant work experience
  • 15+ years of Engineering, development, and or QA experience and 5+ years managing people
  • Willingness to use unit, integration, and system level testing on embedded software platforms
  • Willingness to use test runners and test management systems e.g. Robot Framework, TestRail, etc.
  • Willingness to prioritize and work on many high profile projects simultaneously


Even better if you have:

  • Specific knowledge of telematics, consumer electronics, and wireless devices is highly desirable
  • 5+ years of QA experience - ideally in an Agile/Lean agile development environment.
  • Relevant Professional Certifications
  • Willingness to use best practice agile scrum development and lean startup principles
  • Willingness to collaborate and use CRM tools such as Slack, JIRA and Salesforce

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.