What you’ll be doing...

At Verizon Connect, we guide a connected world on the go.

We’re in it to win it. Today we’re the #1 global provider of fleet management solutions for both enterprise and small/medium businesses. Our consumer products, like Hum, create a more connected ride with vehicle diagnostics, emergency assistance, and WiFi. And to top it off, our partnerships with major car manufacturers help us care for more drivers with our connected technologies.

As a top 20 SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.


The Sr Installation Coordinator is responsible for working closely with our customers, to ensure timely and accurate hardware installation for both new and existing Enterprise and Fleet customers. You will also work with our sales team and managing our vendors who are responsible for the installation of tracking and telemetry devices in our customers' fleet vehicles and assets. You will be responsible for scheduling and overseeing the installation of the products, ensuring compliance of the installations to contract specifications and established policies and procedures as well as ensuring the installations are on-time and complete, adhering to the installation schedule and quality guidelines.

  • Ensure installations are completed in a timely manner by identifying installer (Field Technician or subcontractor), coordinating installs with Installer and customers, ensuring that all required components are at the job site on time, issuing purchase orders and completing required paperwork.
  • Work closely with the Manager to ensure post installation issues are proactively identified and addressed.
  • Ensure all details and contacts with customers and subcontractor installers are neatly and thoroughly documented.
  • If appropriate, negotiate price of installation to ensure best price possible.
  • Research technical problems and find solutions relative to the units, vehicles and network.
  • Partner with Sales on any deals that are not moving to complete installation.
  • Ensure tracking unit installation counts properly reflect the installations scheduled and completed.
  • Performs miscellaneous job-related duties as assigned.

What we’re looking for...

Must Have:

  • Minimum of 2-3 years' experience in a professional services environment in a technical or project management capacity.
Nice to Have:
  • Ability to select, train and coach a team of installers.
  • Excellent communication and organizational skills.
  • Enjoys working in a fast-paced environment and with internal team members to deliver on assigned projects.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.