What you’ll be doing...

You’ll support all aspects of capacity management for a large public sector customer located in Richmond, Va. The Capacity Management Specialist role has overall responsibility for ensuring that there is adequate IT Capacity to meet required levels of service and to ensure that use of existing Capacity is optimized. The Capacity Management Specialist also works to ensure capacity and performance are provided within the appropriate service levels and in the most cost effective manner.

Key responsibilities include:

  • Manage current and future capacity requirements
  • Performance analysis reporting of usage/network performance and available capacities.
  • Integrate with the MSI provided Capacity Management system.
  • Provide recommendations where and when to add capacity.
  • Analyze reporting data for trends and thresholds for planning upgrades and enhancements.
  • Analysis of monitored data may identify areas of the configuration that could be tuned to better utilize the service, system, and component resources or improve performance
  • Actively communicate with other Supplier technical resources such as the Network Analyst and Network Engineers to ensure the above responsibilities are achieve

What we’re looking for...

You have knowledge of networking equipment, planning and design. You enjoy the opportunity to improve existing service and capabilities. You are interested in managing information, resources and infrastructure at an enterprise level to enable high quality service delivery.

You’ll need to have:

  • Associate’s degree or two or more years of work experience
  • Three or more years of relevant work experience
  • Technical experience in voice & data/transport networks
  • Ability to obtain and maintain a government sponsored security clearance

Even better if you have:

  • A degree
  • Experience with service assurance (incident management), service delivery and contract management
  • Experience working with global service desk and incident management functions
  • Strong technical skills with networks, managed services, CPE, applications hosted/DCS services, security, IT services, or unified communications
  • Certifications, like Cisco or ITIL Foundations V3 through Expert level

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.