What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

This role will lead a set of products within the Verizon Connect Consumer and Commercial roadmap for millions of connected vehicles globally. Manage all aspects of a set of products in the emerging areas of Telematics (Connected Vehicle Services) including as examples: In-vehicle Wi-Fi for commercial (Wi-Fi as a hub), planning wireless roadmaps for commercial, new 5G wireless capabilities, safety services including next generation ADAS, and Remote Fix of vehicle software. Create the business cases to justify investment, establish the service roadmap, write requirements, and lead the development process in order to bring new services to market. Research and understand the market, the competitive environment, and customer feedback for the set of services.

Areas of focus may include any of the following: Platform, API’s, Safety Services, Mobile Apps, Wi-Fi Data Plans, Remote Controls, Verizon HUM, Remote Update, Android Auto, Apple CarPlay, Mobility, 5G, autonomous, AI, machine learning, Autonomous, ADAS, Mobility, Wi-Fi, Big Data, Smart City, and Personal Voice Assistants.

Responsibilities:

  • Create and implement the strategy and product roadmap for selected category of services (define roadmap, gain both internal and customer buy-in, lead team to develop and launch services).
  • Fully manage and lead decision making for product line opportunities.
  • Be the indirect leader of cross functional teams of up to 50 people in size and influence executives up to division C-level.
  • Develop price and bundling approach for both the consumer and enterprise services.
  • Be knowledgeable on the current technology and systems at Verizon Connect and Verizon Wireless, and how to build services using the existing investments.
  • Provide post launch product support to address performance issues and resolve customer complaints.
  • Stay abreast of mobile, telematics, and IOT markets (industry trends, new devices and services, customer usage, technology enablers, etc.).
  • Conduct assessment of competitive offerings and new product launches.
  • Support customer RFP’s for new services, and issue RFP’s to vendors as required.
  • Write business requirements and help define use cases for services using mobile apps, websites, in-vehicle screens, and IVR feature functionality and application UI.
  • Work with marketing to define how to best position the services to end consumers and facilitate with marketing the creation of marketing collateral.
  • Work with training and operations to ensure front line employees have the latest product information and that customer impacting issues are addressed.
  • Work with finance department to develop business case to support new product launches.
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction.
  • Define and analyze metrics that inform the success of products.
  • Be knowledgeable on strategic and competitive position and deliver products that are recognized best in the industry.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Six or more years of experience in Product Management.
  • Experience with Mobile Connected Services, Platform as a Service, Automotive experience.
  • Willingness to travel.

Even better if you have:

  • A Master's degree or MBA.
  • Telematics, Telecom, or Automotive experience.
  • Software-as-a-Service, ITS, 5G, HD Maps, ADAS, or other advanced technology experience applicable to our product roadmap.
  • Experience working in a start-up or other dynamic, fast-paced environments that requires a self-starter and risk taking approach.
  • Engineering or technical field experience for college studies.
  • Experience and success with presentations at the senior management level.
  • Capability to think both strategically and tactically.
  • Technically capabilities.
  • Business Savvy.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.