What you’ll be doing...

Pre-Sales Engagement

  • Discuss upcoming projects with the client, vendors and internally with account, technical, service and delivery teams to help capture and understand requirements.
  • Provide support for pre-sales within the client Portfolio for both standard and non-standard catalogue products, defining project approach, duration, success criteria and effort to deliver, based on the technical solution design.
  • Engage in an early review of both client and vendor Statement of Works (SoWs) to ensure they accurately reflect the agreed project approach.

Project Planning

  • Hold a project kick-off as early as possible.
  • Prepare and deliver client project plan to ensure accurate expectations are set and advise clients of any critical project milestones and client dependencies.
  • Provide and arrange support across regions for global projects.

Project Management

  • Provide professional end-to-end Project Management applying VzB Project Methodology
  • Lead virtual and on-site project, engineering, delivery and vendor teams to ensure that all key milestones are met.
  • Ensure that project delivery activities are coordinated between the client and internal groups.
  • Effectively manage project budget, forecasting spend and tracking Purchase Order (PO) usage, internal resource, vendor professional services and equipment charges. Responsible for project timesheet approvals.
  • Ensure project is billed in accordance with the client SoW (e.g. time and material or milestone).
  • Ensure project closure is documented and includes acceptance certificate sign-off from the client against pre-defined success criteria.
  • Ensure a clean hand-over to the client and service team at the close of each project, including services are under maintenance and support.

Client Communication and Stakeholder Management

  • Capture client business priorities, critical information and agree project plan.
  • Ensure that technical installation and migration activities are scheduled and facilitated with the client.
  • Coordinate, host and attend virtual and on-site meetings with clients and internal groups.
  • Proactively provide frequent project progress reports, highlighting Risks, Actions, Issues and/or Dependencies (written and verbal as appropriate).
  • Provide project dashboard reports to key internal and client stakeholders
  • Manage Risks, Actions, Issues and Dependencies
  • Assess, record and mitigate risks / dependencies against programme on-time delivery, quality and/or budget
  • Lead VzB cross functional teams to take preventative (and corrective) action on any project related issues and escalate as required to ensure client requirements and due dates are met.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or relevant work experience.
  • Experience within a Service Delivery or Professional Project Management environment.
  • Technical experience with Network Integration and IT services.
  • Willingness to travel.
  • Valid driver’s license.

Even better if you have:

  • A degree.
  • Strong incident management skills (i.e.: Driving timely route cause analysis & resolution).
  • Strong problem management skills (i.e.: Route cause analysis & business improvement).
  • Project management qualification (equivalent to Prince2 Practitioner or PMP).
  • Strong Client facing skills.
  • Excellent communication, interpersonal and collaboration skills.
  • Virtual team experience.

    When you join Verizon...

    You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.