What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

Responsibilities:

  • Support Implementation team with onboarding new accounts by utilizing Microsoft Word templates with merge fields to configure customer templates and Microsoft Excel to import/export data.
  • Own all aspects and working with customer to make sure data is configured correctly prior to uploading of data.
  • Utilize tools to analyze, query and manipulate data according to defined business rules and procedures.
  • Conduct complicated setup, configuration, data mining, troubleshooting and data cleansing.
  • Make technology easily understandable for end users and showcase value to their business.
  • Document, track, and provide regular status updates on data upload via Salesforce.
  • Provide consistent and concise communication with the implementation team.
  • Assist with sales engineering on key accounts, work with sales team to understand client requirements.
  • Assist management in developing and refining implementation processes and documentation.
  • Prioritize multiple assignments concurrently with minimal direction in a dynamic work environment.
  • Willingness to work flexible and/or extended hours to complete project tasks or serve clients in other time zones.
  • Excellent oral and written communication, organization, and presentation skills with customer centric approach.

What we’re looking for...

You need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience with Data entry.
  • Knowledge of Customer facing.

Even better if you have:

  • A degree.
  • Experience with Microsoft word /excel/Google.
  • Problem solving skills.
  • Experience working with outside clients.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.