What you’ll be doing...

As our Project lead, you will own large, complex client programmes and projects in such a way that each underlying work stream tower is accomplished to the complete satisfaction of the client. You will do so while demonstrating exceptional leadership in the achievement of both customer outcomes and Verizon’s financial objectives.

To ensure that client programmes or projects are planned, coordinated, and communicated in a professional manner, you’ll keep client and key internal stakeholders regularly informed of progress.

Responsibilities associated with the position include:

  • Leading business critical projects to successful completion across multiple custom product towers and functional areas.
  • Making tactical decisions, day-to-day management, planning, senior escalations, and reporting.
  • Providing governance and leadership to other tower owners, project teams, and suppliers with clear input, context, prioritization, and execution of programme activities in all operating region.
  • Overseeing all third party vendors and managing requirements, costs, deliverables, and contract performance related to the programme.
  • Ensuring all project requirements are routed to appropriate functional groups and monitored to completion.
  • Acting as primary customer POC for all project/program delivery matters.
  • Communicating and translating functional/operational goals into team goals.
  • Providing regular and proactive internal and external communications to ensure all customer concerns are addressed readily. Conveying information in a concise and informative way, including escalations where necessary. This also includes publishing regular status reports for all active projects.
  • Assisting Sales Management with all senior-level escalations, regular performance reviews, reporting, and relationship management.
  • Participating in the development and sign-off of all project and programme plans.
  • Assisting Operations with input, planning, prioritization, execution, and management of operational activities in the region programme and P&L Management.
  • Ensuring all project and programme revenue milestones are met and customer billing is triggered in a timely manner.

What we’re looking for...

You’ll need to have:

  • Bachelor's degree or relevant experience.
  • Project Management certification (e.g., Prince2, PMP).
  • Experience within a telecommunications environment.
  • The ability to travel up to 25%.

Even better if you have:

  • A degree in IT/Telecommunications, Electric Engineering, or Computer Science.
  • Proven leadership skills and capabilities.
  • Ability to foster relationships and present to C-level executives.
  • Enterprise-level client experience.
  • ITIL Foundations v3, Advanced/Practitioner.
  • Project management experience with a proven track record and experience with deploying and delivering complex solutions.
  • Familiarity with Customer Premise Equipment (CPE) and network elements.
  • Experience in service management related to network, managed services, CPE, or security.
  • Knowledge of telecom applications, Hosted/DCS Services, IT Services, and Unified Communications.
  • Ability to manage and negotiate with required internal and external organizations.
  • Experience working with international teams.
  • Proficiency in customer enablement tools.
  • Managing successful programmes (MSP or equivalent).
  • Cisco Security Implementation Specialist (CSIS) certification.
  • Cisco Certified Network Admin (CCNA) or Microsoft Certified Systems Engineer (MCSE).
  • Trained in Agile methodology.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.